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Senior Product Designer – Mid-Market Industry Solutions

Category Design & User Experience Location San Francisco, California; Mountain View, California Job ID 18737
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

At Intuit, the Mid-Market team is on a mission to ensure customers can grow with us as their business grows. We are transforming QuickBooks from a one-size-fits-all accounting product into a sales-led, done-for-you suite of powerful operational solutions tailored to growing businesses across key industries. Delivering sophisticated, deeply customer-centric experiences is core to our success.

As a Senior Product Designer on the Industry Solutions team, you’ll play a critical role in shaping how QuickBooks expands into and scales across multiple industry verticals. This work focuses on designing industry-specific workflows that feel purpose-built, while also contributing to scalable systems and platform patterns that can be reused across industries over time.

The Industry Solutions team supports several verticals within QuickBooks, including Healthcare, Nonprofit, Manufacturing, Construction, and Field Services.

Designers are typically embedded within 1–2 primary industry pods at a time, working closely with Product, Engineering, Research, and Go-to-Market partners to understand industry-specific workflows, language, and needs. At the same time, designers collaborate closely with peers across industry pods to define shared workflows, systems, and platform patterns that scale across industries.

This role sits at the intersection of deep industry understanding and platform-level design. Rather than designing isolated solutions for a single vertical, you’ll help define how industry experiences are built inside QuickBooks—translating complex, regulated, and operationally rich domains into intuitive, extensible product workflows.

If you’re excited about shaping how industry-specific products are built from the ground up—and doing so in a way that scales—this role offers a rare opportunity to have real impact. We’re looking for designers who are energized by ambiguity, excited to learn new domains, and comfortable balancing deep dives into specific industries with broader systems thinking that scales across many.


Responsibilities

  • Design industry-specific workflows for growing businesses—such as scheduling, billing, operational coordination, reporting, and configuration—starting with healthcare and nonprofit, with opportunities to support additional industries over time.

  • Help define how industry verticals are expressed within the QuickBooks platform, including terminology, structure, and workflow patterns that feel native to each industry while remaining scalable.

  • Translate complex, often regulated domains into clear, intuitive, and resilient product experiences that support multiple personas and real-world workflows.

  • Balance vertical specificity with platform scalability by contributing patterns and systems that can be reused across industries rather than building one-off solutions.

  • Partner with cross-functional teams—Product Management, Engineering, Research, and Design—to define and deliver high-impact, customer-driven solutions.

  • Design across multiple levels of fidelity, from system models and journey frameworks to detailed interaction design and polished UI.

  • Apply data- and AI-informed thinking to streamline workflows, reduce cognitive load, and surface the right insights at the right time.

  • Conduct and synthesize user research to deeply understand industry-specific needs and inform design decisions.

  • Champion craft and quality, holding a high bar for visual polish, interaction excellence, and design consistency across experiences.

  • Advocate for customers throughout the design process—from hypothesis and experimentation through implementation.

  • Deliver user flows, wireframes, prototypes, and pixel-perfect specifications for development.

  • Articulate design rationale using customer insights, industry context, and data to drive alignment and decision-making.

  • Solicit feedback and contribute constructively to design reviews.


What we’re looking for

  • Has a strong foundation in interaction design, visual design, and systems thinking, with the ability to deliver high-quality, polished work.

  • Is energized by complex, workflow-heavy problem spaces and enjoys making hard things feel simple.

  • Thinks in end-to-end experiences, not just screens or isolated features.

  • Is comfortable working in ambiguity, helping shape direction when roadmaps and requirements are still emerging.

  • Can move fluidly between deep industry exploration and platform-level abstraction, designing solutions that scale across multiple verticals.

  • Thrives in highly collaborative, cross-functional environments, and can clearly articulate design decisions and tradeoffs.



Qualifications

  • 5+ years of hands-on experience in product design, interaction design, service design, or a related discipline.

  • Experience designing for complex, multi-layered products or platforms, with ownership over end-to-end workflows.

  • Bachelor’s degree in Product Design, HCI, Interaction Design, or equivalent professional experience.

  • Demonstrated ability to design for domain-heavy or regulated industries (healthcare, nonprofit, construction, financial systems, or similar preferred but not required).

  • Strong understanding of design principles, systems thinking, and user-centered methodologies.

  • Exceptionally high attention to detail, craftsmanship, and interaction design quality.

  • Proven experience partnering deeply with cross-functional teams in Product and Engineering.

  • Strong communication and storytelling abilities—able to clearly articulate design decisions and inspire alignment.

  • A portfolio showcasing complex problem-solving, high-quality craft, and scalable product experiences.

  • Curiosity, adaptability, and a drive to push innovation forward through experimentation and continuous learning.


Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Bay Area California: $149,000 - $201,500



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