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Job Details

2020-14360

Senior Business Analyst - Sales Operations

Location(s): Sydney
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Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Blaid at work
Blaid Intuit employee
"By building tools that enable our developers to validate the compliancy of our products, I’m playing a role upholding Intuit’s value of integrity without compromise. Through ensuring that our products are safe and secure for our customers, I feel like I’m part of helping millions of people around the world gain access to the financial resources that they need to prosper."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Carl at work
Carl Intuit employee
"I know that as a product manager at Intuit, my impact matters. Our products support millions of small businesses and individuals around the globe with their finances, delivering more money and fueling the success of real people."

Join our mission

Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.

Overview

Intuit has been recognized as a best employer and is consistently ranked on Fortune’s “100 Best Companies to Work For” and Fortune World’s “Most Admired Software Companies” lists.  At Intuit you’ll discover an award-winning culture and entrepreneurial atmosphere. We're innovators and have been at it for more than three decades. Intuit believes in the power of the individual. The power to do more. To make more. To be more.

To help drive the growth we are looking for a Senior Sales Operations Business Analyst with a passion for analytics, insights, reporting and supporting a high performing sales organization across Australia. This role has a varied scope of responsibility, working with Senior Sales & Ops leaders, sales team, cross functional teams, global teams across analytics, process, productivity, performance, technology, compensation and likes.   

We’re looking for a driven fast learner with a passion to continuously learn, grow and deliver well in a high performance environment characterized by speed, collaboration, creativity and fun.  

The successful candidate will work as a Senior Sales Operations Business Analyst, reporting to the Head of Sales Operations in Sydney, delivering across two key focus areas:

What you'll bring

Sales Operations

  • Experience in sales operations, sales and marketing divisions
  • Team player. Problem solver. Proactive. Fast learner. Growth mindset.
  • Good understanding or can quickly grasp sales processes, sales tools, applications such as Salesforce.com and the relationships between them
  • Preferred skills: Salesforce experience or proven ability to learn new tools fast
  • Good stakeholder engagement and management at multiple levels of the organization
  • Good presentation skills
  • Good business acumen
  • Demonstrate sound judgment and common sense 
  • Ability to adapt quickly and effectively to changing environments and initiatives
  • Ability to manage expectations and priorities committed to
  • Good communication and interpersonal skills with both technical and non-technical partners

Data/Analytics

  • Strong analytical skills and ability to derive actionable business insights – ‘Data – Analytics - Insights – Actions’
  • Advanced Microsoft Excel skills
  • Strong Tableau/similar data tools skills or proven ability to learn new tools fast
  • Preferred skills: Proficiency in QlikView and SQL or proven ability to learn new tools fast
  • Detail oriented with the ability to consistently produce a high level of accuracy 
  • Ability to present analytical insights concisely to various stakeholders, especially business team

APPROACH

  • You thrive in a fast-paced environment where no two days are alike
  • You are a highly personable team-player
  • You possess a high level of empathy and partnership mindset for sales teams
  • You take a consultative approach to discovering opportunities to improve sales and operations
  • You value learning from others and contributing to their learning as well
  • You are well disciplined with the routine elements of your role
  • You take pride in the quality of your work, paying great attention to detail

How you will lead

SALES OPERATIONS – PLANNING EXCELLENCE

  • Work with sales, global sales ops, marketing, cross functional and other global teams and drive sales operations activities and initiatives including sales productivity, planning, processes optimization, quota, compensation, performance, account-territory planning, technology etc. to accelerate sales growth through sales effectiveness and efficiencies
  • Participate actively in building and fostering a team approach across operational functions and sales.
  • Measure success of activity and impact to Australia customer and revenue base growth
  • Work with sales leaders and finance on sales performance, pipeline and forecasting
  • Identify issues impacting sales and operations including productivity insights, lead-to-sales analysis and segment/account trends and handle issue resolution
  • Help drive adoption and change management of enterprise business tools (like Salesforce.com) and processes
  • Contribute to go to market planning
  • Understand the business, products and market and layer in insights/available research to identify initiatives to drive and prioritize in partnership with cross functional teams
  • Contribute/bring together business cases to gain support to drive prioritized initiatives
  • Identify key stakeholders and engage at the right time to achieve initiative goals

 

 

ACTIONABLE INSIGHTS, ANALYTICS, REPORTING & PRESENTATION

  • Analyze business needs and work with multiple data sources to provide data, analytics, insights, reporting & dashboards with high data quality to drive sales growth
  • Prepare presentations with excelling storytelling to communicate the insights and recommendations to the business leaders and get buy-in
  • Assist in the maintenance of customer and master data, including account attributes.
  • Provide simplified data summaries for distribution, defining daily, weekly and monthly follow up on pipeline
  • Champion high data quality and action initiatives to drive towards cleaner data

OPPORTUNITY EXTENSION

With a rapidly growing business in Australia and high performance culture, there are ample opportunities to extend beyond the scope above (into strategic initiatives, project management, change management etc.) for the passionate learner who’s aspiring to learn and grow in the role and equip themselves for future exciting roles, as they perform strongly and deliver well in the above focus areas.

Be part of a world-class culture

Our culture

We know that innovation thrives in an inclusive environment. We want employees with a wide range of life experiences to bring new ideas and perspectives to the table.

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Our values

Our values are central to our culture. They’ve been our guiding star since our founding and have allowed us to thrive as we work on behalf of our 50 million customers.

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Benefits we offer

People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.

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Fortune 100 Best Companies to Work For

Our culture and entrepreneurial spirit have earned us a spot on “Best Companies to Work For” lists year after year. Join us in our mission to power prosperity around the world.

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.