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Senior Digital Sales Manager, Inbound
Location(s): Sydney, AustraliaCompany Overview
Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Innovating. Empowering. Delighting. Join the Intuit Rest of World team to delight small businesses & accountants to drive growth of QuickBooks across +150 countries.
As a Senior Sales Manager, you will lead an Inbound and Outbound Sales Team of 3 overseeing the SMB sales operations and outcomes across multiple global locations. In this role you will be reporting to the SMB Sales and Marketing Manager. You will partner with our 3rd party sales partners across the globe to execute strategies that accelerate new customer and ecosystem growth.
Our Senior Sales Managers are expected to have great people development skills, think analytically, and be able to balance both short and long-term outcomes – all while being an effective communicator to influence strategy.
Qualifications
- 3+ years experience leading sales teams within a consultative-based environment
- 5+ years of consultative sales experience in a technology environment selling complex solutions and/or SaaS offerings to businesses.
- Experience building and inspiring high performing sales leaders (including remote workers) and demonstrated evidence of developing and implementing execution strategies to effectively lead, coach and balance both short & long term goals
- Strong analytical, planning and problem-solving experience within depth understanding of sales levers, metrics, performance standards and sales methodology
- A demonstrated ability to thrive in a collaborative culture that places a premium on consistently performing at the highest level in an extremely fast paced, dynamic and high growth environment
- Passionate and skilled communicator who can articulate a vision in a clear and compelling way that instantly generates excitement, enthusiasm, and a commitment to the vision with their team, peers, and external partners
- Customer-focused - tenacious about understanding customer behaviors, and passionate about delighting customers at every touch point they have with Intuit.
Responsibilities
Strategy Ownership
- Develop 1 year Sales strategy covering acquisition targeting SMBs across Africa, Europe, Middle East, LATAM and South Asia.
- Creates and owns SMB sales forecast on a yearly, quarterly, and monthly basis with a strong focus on driving continued performance improvements
- Accountable to sales unit targets, identify trends leveraging performance metrics & observation, communicate root cause and make recommendations to accelerate growth.
- Develop strategies that will drive better customer experiences, higher conversion & close rates and sales consultant efficiencies.
- Identifies new opportunities based on customer insights, competitive research, and industry trends. Size & analyze opportunities and make data backed recommendations including ROI.
People Leadership
- Coach, motivate and lead a strong team of 3 sales managers through a passion for people development and growth
- Be a driver for hiring best in class awesome talent and continually setting the foundation for a collaborative and passionate team.
- Cares deeply about sales as a craft and is both a master teacher and coach to sales methodology enabling leaders to deliver improved business outcomes.
Stakeholder Partnership
- Collaborate with cross-functional partners (Sales Ops, Finance, Marketing, L&D) to build Sales $ & Unit plans, compensation targets, staffing forecasts, new hire ramps, sales processes, etc.
- Partner closely with 3rd party sales partners to develop successful relationships aligned towards achieving mutually rewarding goals
- Prepare presentations, share out results, deliver project updates, and lead conversations with executives and Sr. Leadership within the org and supporting organizations like Marketing, Operations, and Sales.

"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."

"It’s important to always strive for improvement, even if you’re already in a good place."

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."

"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."

"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."

"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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