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Staff Business Data Analysis
Location(s): Sydney, AustraliaCompany Overview
Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Are you passionate about making huge business impacts by leveraging data-driven insights? Do you love working collaboratively in an innovative environment? Would you love to make an impact on our customers’ lives? Come join Intuit where you’ll be empowered to do the best work of your life!
We have an exciting opportunity that is defining how we use analytics to transform customer experiences, accelerate business growth and optimize our growth efforts. We are looking for a data-driven individual with excellent analytical skills; someone who is an independent self-starter with experience in product conversion, engagement, and retention, and who possesses a passion for delivering data-driven insights to join Intuit’s Sales motion analytics team.
Qualifications
- 7+ years of experience working with product analytics, web analytics, customer care analytics, or other customer experience analytics
- Highly proficient in SQL, Experimentation design and principles (A/B testing etc.) , Tableau, and Excel, Sales force. Familiarity with Product Analytics Tools (Amplitude, Mixpanel, Segment, etc.) preferred
- Experience in programming languages and stats packages (e.g. Python, R); experience in developing and deploying machine learning models preferred.
- Experience in driving end to end measurement frameworks
- Ability to tell stories with data, educate effectively, and instill confidence, motivating stakeholders to act on recommendations
- Ability to influence business decisions and utilizing data at the leadership level
- Strategic thinker with ability to provide solutions for business problems
- Excellent problem-solving skills and end-to-end quantitative thinking
- Ability to manage multiple projects simultaneously to meet objectives and key deadlines
- Outstanding communications skills with both technical and non-technical leaders and colleagues
- 7+ years of experience working with product analytics, web analytics, customer care analytics, or other customer experience analytics
- Highly proficient in SQL, Experimentation design and principles (A/B testing etc.) , Tableau, and Excel, Sales force. Familiarity with Product Analytics Tools (Amplitude, Mixpanel, Segment, etc.) preferred
- Experience in programming languages and stats packages (e.g. Python, R); experience in developing and deploying machine learning models preferred.
- Experience in driving end to end measurement frameworks
- Ability to tell stories with data, educate effectively, and instill confidence, motivating stakeholders to act on recommendations
- Ability to influence business decisions and utilizing data at the leadership level
- Strategic thinker with ability to provide solutions for business problems
- Excellent problem-solving skills and end-to-end quantitative thinking
- Ability to manage multiple projects simultaneously to meet objectives and key deadlines
- Outstanding communications skills with both technical and non-technical leaders and colleagues
Responsibilities
- Provide guidance and thought partnership to Business leaders and stakeholders on how best to harness available data for critical business needs and goals.
- Effective storytelling with data, to educate and instill confidence, motivating stakeholders to act on recommendations.
- Manage the full cycle of iterative big data exploration, including hypothesis setting, data cleansing, insight generation/visualization, and action planning
- Design and implement the approach needed to methodically and iteratively structure, extract, analyze, validate, and communicate data-backed insights
- Partner with cross-functional teams to design and build analytics and reporting tools that are instrumental to automated self-serve
- Use expertise and independent judgment in collaborating with peers, data engineers, database managers, and business analysts
- Maintain a culture of high-quality output and growth mindset.
- Respond effectively to unexpected pivots in plan and prioritize for best outcomes

"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."

"It’s important to always strive for improvement, even if you’re already in a good place."

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."

"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."

"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."

"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
Award-winning culture, best-in-class benefits
Culture and values
Intuit's company culture is rooted in our core values, which promote an innovative and inclusive environment where diverse perspectives and new ideas are celebrated.
More about Intuit life play_arrowBenefits we offer
People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.
More about our benefits play_arrowHiring process
From set-up to sign-off, everything you need to know for a successful interview with Intuit, including how to request reasonable interview accommodations.
More about our hiring process play_arrowEOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
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