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Senior Marketing Manager IC
Location(s): Toronto, CanadaCompany Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Intuit is seeking a highly skilled and motivated Senior Product Marketing Manager (IC) to join our strategy team. In this role, you will be responsible for leading the TurboTax marketing strategies and initiatives targeting Canadian filers who seek expert assistance in filing their taxes. Your innovative mindset, product marketing strategy experience, and ability to create bold plans will be essential in driving the growth and success of this segment.
Qualifications
- 10+ years of experience in product marketing, preferably in a similar role focused on customer segments or assisted services
- Proven track record of developing and executing breakthrough marketing strategies, specifically targeting services based customer segments
- Strong analytical skills, with the ability to leverage data and insights to drive strategic decision-making
- Exceptional communication and presentation skills, with the ability to influence and inspire both internal teams and external stakeholders
- The ability to collaborate with passion and empathy across disciplines, to achieve shared and divergent goals
- A positive, can-do attitude that results in problem solving and a bias towards action
- Self-motivated and results-oriented, with a demonstrated ability to thrive in a fast-paced, dynamic environment
- Innovative thinker with a passion for exploring new ideas and approaches
- Bachelor's degree in marketing, business administration, or a related field (advanced degree preferred) or equivalent experience
Responsibilities
Join us at Intuit and play a pivotal role in shaping the future of our Assisted Customer Segments. If you are driven by innovation, possess an entrepreneurial mindset, and are ready to create bold marketing plans that will drive growth and customer satisfaction, we would love to hear from you.
- Develop Product Marketing Strategies: Utilize your 10+ years of experience to analyze and understand the needs and preferences of our Assisted Customer Segments. Develop customer strategies that effectively position and promote our assisted offering to target these segments, working closely with the GTM team to inform creative and offsite channel decisions
- Innovative Thinking: Demonstrate an innovation mindset by staying ahead of industry trends and identifying opportunities to differentiate our offerings. Leverage customer insights, market research, and competitive analysis to develop creative marketing approaches that resonate with the target audience
- Bold Planning: Create transformational marketing strategies that not only lay the groundwork for future growth but lift heads with a market that is on autopilot. Oversee the flawless execution of these strategies with the support of expert functional groups. Collaborate with other strategists and channel leaders on innovation-centric data-led marketing campaigns across various channels, ensuring maximum reach and impact
- Collaboration: Collaborate with cross-functional teams, including product management, analytics, sales, MarTech and GTM, to align marketing initiatives with overall business objectives and monitor performance driven KPIs. Work closely with the product team to provide input on product enhancements and ensure alignment between customer needs and product features
- Grit and Determination: Exhibit a resilient and determined approach in overcoming challenges and achieving marketing objectives. Continuously monitor and optimize segment performance, leveraging data and analytics to drive informed decision-making and maximize ROI
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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