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Content Designer
Location(s): RemoteJoin our mission
Intuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. We help give over 50 million consumer, small business, and self-employed customers around the world the opportunity to prosper.
Overview
Come join the Sales Learning and Development team as an onsite Content Developer. We’re in the midst of an exciting change journey and are looking for flexible and versatile team members who have a hunger for learning and innovation. Thriving on change will be critical to your success as we support the evolution of our sales teams to a world-class consultative selling organization. As a key member of our awesome team, you will be responsible for developing learning content for SaaS offerings, workflows, product knowledge, and sales skills required in support of the Channel Sales and Service organization. You will also deliver training, workshops, and classes using rich media to support a global workforce and remote learners. Engage in classroom observations of effective facilitation processes that enable the delivery of the curriculum.
This position can based remote anywhere in the US
What you'll bring
- Demonstrate the ability to conduct end-to-end analysis for learning needs.
- Demonstrate the ability to design performance-based courses aligned to identified objectives and target population characteristics.
- Demonstrates excellent written and verbal English skills.
- Communicates clearly at multiple levels and with diverse audiences.
- Exhibits organization skills and self-motivation.
- Demonstrates project management skills.
- Promotes change that supports the business strategy.
- Continuously demonstrates Intuit culture and values.
- Possesses a general understanding of learning styles.
- Understands and prioritizes work against Intuit business strategies and team Plan on a Page (POAP).
- Works well independently and in a team setting.
- Proficient in current company technology (Zoom, Slack, GSuite).
- Expert in voice-over narration and technology.
- Ability to tell stories using narration and proper use of inflection.
Education / Knowledge:
- Undergraduate degree in instructional design technology, education, communication, English, technical writing, or any discipline requiring mastery of written communication skills or equivalent experience preferred.
- Proficient in developing both Instructor-led and Web-based training using a variety of software tools.
- Proficient in instructional design methodology (ADDIE, CRI, Kirkpatrick).
- Demonstrate experience in adult learning theory.
- Proficient in MS Word, Excel, and PowerPoint.
- Experience with Articulate, Camtasia, and InDesign.
- Experience with current LMS technology.
How you will lead
- Use up-to-date knowledge and skills associated with the content being developed and delivered.
- Access and use other expert resources to design and develop training.
- Determine audience needs and flex program design to be applicable for the particular audience.
- Work flexible hours to support the development and delivery of workshops, which may exceed the typical workday.
- Consistently exhibit a positive outlook and collaborate in a highly engaged fashion with other team members.
- Maintain focus to achieve results and meet deadlines.
- Assists in the development of Technology-Based training (TBT) and instructor-led training (ILT) packages with guidance from more senior staff.
- Develops expertise in instructional design process methodology including analysis of the audience, job tasks, the development of curriculum maps, storyboards, flowcharts, performance objectives, testing strategies, and learning activities.
- Regularly solicits feedback from peers, staff, and managers, and applies the learning to enhance their own performance and capabilities.
- Learning how to utilize metrics to manage and assess deliverables.
- Utilizes internal processes, tools, and systems for on-time delivery.
- Seeks guidance for prioritization and review of deliverables.
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Alexandria
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"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily
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"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy
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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Natalie
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Conrad
Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria
Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily
Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy
Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Natalie
Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily
Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather
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Alexandria
Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy
Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake
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Alexandria
Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily
Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna
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Troy
Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Carl
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