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Job Details
2021-23461 -

Senior Insider Trust Risk Investigator

Location(s): Remote
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Intuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. We help give over 50 million consumer, small business, and self-employed customers around the world the opportunity to prosper.

Overview

Come join the Intuit Customer Success Risk Operations team as a Senior Insider Trust Risk Investigator. The Trust & Safety team is operationalizing a strategic initiative to deploy proactive, innovative, and automated Data Loss Prevention tools, including machine learning, AI and Data Science to prevent, detect and investigate insider and data loss risks to protect our customer data and accounts. Our Senior Investigators help to lead our investigative team to carry out the responsibilities of maintaining data security standards.

What you'll bring

  • Bachelor Degree preferred with at least three (3) years of working experience in related areas: insider threat investigation, fraud, IT Security, audit, data analysis and process improvement.
  • Ideal candidate will have or is able to obtain the following certifications such as: Certified Fraud Examiners (CFE), Certified Public Accountant (CPA), Insider Threat Program industry certification OR other similar credentials related to the tax/banking/financial industry: Enrolled Agent (EA), Certified Anti-Money Laundering Specialist (CAMS)
  • Experience with Data Loss Prevention (DLP) tools desirable
  • Exceptional written and verbal communication skills
  • Experience interpreting information with large data sets, driving insights from analysis for change
  • Team-oriented, self-motivated, and takes initiative to make creative contributions to continuous improvement of processes
  • Preferred project management experience
  • Familiarity with business practices laws, regulations policies and procedures
  • Critical thinking and problem solving skills
  • Analytical and intellectually curious, detail-oriented
  • Proficient in Microsoft Office suite, with an emphasis on Excel
  • Ideal candidate will have experience using case management systems such as Salesforce
  • Intermediate to advanced computer proficiency
  • Ability to derive sound, data-based theories for what is lying behind trends and insights
  • Ability to multitask and adapt to a rapidly changing environment
  • Moderate to advanced computer proficiency

How you will lead

  • Identify, track and escalate insider risk variance investigations, case documentation and case disposition
  • Develop use case requirements, workflows and procedures for workforce monitoring and controls
  • Conduct complex internal/external end-to-end investigations of insider threats
  • Examine/create dashboard data reports to identify trends and insights
  • Collaborate across teams to identify, research, and recommend solutions to investigative matters involving insider threats
  • Investigate and monitor suspicious activity which may violate company policy, procedures, laws or regulations.
  • Assist in creating departmental procedures and workflows
  • Exercises judgment within defined procedures and practices to determine appropriate action(s)
  • Act as a liaison with internal Information Security team
  • Contribute effectively within a fast paced, fluid environment and manage changing priorities with confident decision making
  • Meets deadlines and commitments with exceptional written and verbal communication skills
  • Strong attention to detail
  • Is responsive to communication within expected SLA’s
  • Gives and accepts feedback from peers and supervisor(s)
  • Take ownership, act on fact and hold oneself accountable
  • Work closely with team lead, management, dependency teams and other stakeholders
  • Is able to work independently when necessary and understands work will be reviewed for quality
  • Availability to work weekends and outside normal business hours, both scheduled and on-call
  • Works effectively both independently and as a member of a team.
  • Uses sound judgment to identify issues, and escalates when appropriate.
  • Creates and follows repeatable, sustainable processes and drives continuous improvement within their processes
  • Contributes to improvements in processes by identifying key needs or gaps
  • Works with managers to set right priorities and uses these priorities to manage their time
  • Applies excellent interpersonal skills in one-on-one and team situations
  • Insider Threat risk experience preferred (investigator OR Program Management experience)
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"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
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"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
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"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
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"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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