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Director, Developer Relations
Location(s): Mountain View, CaliforniaCompany Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Intuit is transforming into an open, trusted, and easy-to-build platform where we and other partners solve the most pressing customer problems and deliver awesome experiences. Our AI-driven expert platform strategy is driving strong momentum and accelerating innovation. Intuit is building platform capabilities to accelerate development velocity for internal and external consumption as part of this strategy.
The Development Services and Experiences (DevX) team at Intuit builds foundational capabilities that developers use to build and run Intuit’s flagship applications and ecosystems. We’re looking for an experienced marketing technologist who loves fostering developer communities and enjoys building and growing teams from the ground up. This leader will instill a sense of urgency and accountability and will also be able to create and articulate a strategic vision clearly and persuasively both to colleagues within the company and to external constituencies.
This leadership position will report to the VP of Product & Design, DevX, and will be responsible for the following areas:
- Open Source
Intuit believes in open source as a consumer and contributor and actively participates in many open-source communities, including CNCF, Istio, GraphQL, Web, and Mobile ecosystems. You will be responsible for evangelism and liaising with the broader community ecosystem for Intuit’s open-source projects, coordinating with stakeholders to raise Intuit’s brand awareness and profile in these communities. You will also drive programs to encourage open source project creation and contribution.
- Intuit Platform and InnerSource
Leveraging shared capabilities is a key part of the AI-driven platform strategy. As part of this strategy, you’ll create and foster development communities in web, mobile, cloud-native, AI/data, and operational excellence to amplify the capabilities through platform experiences and self-serve capabilities (docs, APIs, etc.) with InnerSource and open contribution model and best practices.
- External Communities
You will be the Intuit champion for development communities outside of Intuit by participating in strategic public-facing opportunities around open source, internal, and API products and programs, including technology conferences, blogs, speaking engagements, partnerships, online forums, etc. You’ll create programs for engineers to pursue and participate in public-facing speaking, writing, etc., about open source, new technologies, or other identified and approved topics. You will also work with the development communities outside to evangelize Intuit’s API offerings and platform strategy, working with stakeholders across Intuit.
Qualifications
Must have:
- 12+ years in product management, product marketing, development or solutions implementation, etc., responsible for enterprise and technical products. The ideal candidate will have 5+ years of experience leading Developer Advocacy, Technical Learning, or Developer Marketing roles.
- Experience defining, building, and bringing products, solutions, and SaaS services to market on public clouds (AWS, Azure, and GCP).
- Excellent people management skills to build, inspire, and coach a high-performing team and lead effectively in a matrix organization.
- Demonstrable competency in managing a multi-million dollar budget, establishing sourcing directions for the product division, and providing context for related decisions.
- Ability to set a strong vision for the team and follow through to execution. Proficiency in making informed and swift decisions considering all key stakeholders (employees, customers, partners teams, etc.) and evidence of making successful trade-offs between short and long-term goals.
- Excellent collaboration and communication skills - leading execution across cross-functional teams, influencing across organizations in small teams and larger group presentation formats.
- Strong public speaking, presentation, and writing skills.
- An undergraduate degree in computer science, electrical engineering, or a related technical discipline is required (equivalent professional experience will be considered).
Nice to have:
- A good understanding of defining and building SaaS services and API-first products and creating solutions
- Experience working in an Agile development setting and ability to drive backlog grooming and prioritization
- Change management and project management experience, or experience working to coordinate activities with multiple stakeholders
- Product development and technical background, either as an engineer or in a previous technical role with hands-on development experience or developing and presenting technical demos and collateral.
- Proven experience defining the vision and inspiring teams to deliver innovations and impactful products.
- Ability to work closely with developers as customers and partners, listening and taking a customer-focused approach to defining strategy and setting priorities, demonstrating a passion for the customer.
- 4+ years of experience as a software developer or developer advocate and the ability to script or code to guide teams
Responsibilities
- Define and lead the vision and strategy for developer relations and provide product thought leadership in identifying community engagement and evangelism, understanding business goals, and defining roadmaps and KPIs
- Grow and develop a high-performing, diverse team; attract, grow, and retain excellent talent
- Work closely with product teams across Intuit to help articulate the value to achieve Intuit’s business objectives
- Take a data-driven approach in prioritizing the programs and business needs, creating and communicating plans, and defining success metrics to deliver impactful business results
- Evangelize and create broad awareness for the Intuit open-source projects, platform capabilities, and Intuit API products and offerings.
- Seamlessly integrate developer relations and evangelism into the product development cycle by fostering an ecosystem approach with technical talks, collateral, forums, and programs
- Serve as an evangelist internally and bring external perspectives to how Intuit builds highly scalable, reliable, secure, compliant, reliable, and high-performance platform capabilities
- Actively participate in the open-source and internal communities and projects through talks, blogs, and online forums and be a visible spokesperson in the industry
- Be part of the extended product team to contribute across the Intuit platform
- Be customer-obsessed, acting as the voice of developers
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $$259,500 - $351,000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
Award-winning culture, best-in-class benefits
Culture and values
Intuit's company culture is rooted in our core values, which promote an innovative and inclusive environment where diverse perspectives and new ideas are celebrated.
More about Intuit life play_arrowBenefits we offer
People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.
More about our benefits play_arrowHiring process
From set-up to sign-off, everything you need to know for a successful interview with Intuit, including how to request reasonable interview accommodations.
More about our hiring process play_arrowEOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
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