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Job Details
2024-53183 -

Principal Software Engineer, Growth Data & AI (Mailchimp)

Location(s): Mountain View, California; Atlanta, Georgia; New York, New York
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Mailchimp’s Growth team develops and maintains the company's core technologies for effective advertising and monetization functions. These teams are responsible for the underlying architecture and tools required for Mailchimp's marketing capabilities as well as billing and subscriptions. Beyond the needs of our prospective and existing external customers, the Growth capability at Mailchimp serves a broader set of internal stakeholders including Mailchimp's Marketing & Marketing operations teams, Product development teams, Finance and Legal teams.

To support this mission, Mailchimp is hiring a Principal Engineer to efficiently facilitate solutions and outcomes across Growth's owned capabilities. The ideal candidate will invest in a culture of “builders” by fostering an environment where innovation, creativity, and bold thinking are encouraged. The “builder” mindset is necessary for us to accelerate our move toward AI-native experiences. This requires more builders who can rapidly apply AI and emerging technologies to solve our customers’ problems.

At Intuit Mailchimp, PEs are expected to work in ambiguity and not shy away from tackling technical debt. They are intentional about measuring the impact of changes they facilitate to both the business and the customers they serve. They are able to determine which pieces of a system are high risk and can plan and mobilize system-wide changes with high confidence. Mailchimp's PEs are also kind and approachable; people trust their judgment and reach out when they have questions. They are proactive about helping engineers grow and are a force multiplier, leveling up those around them.

Intuit Mailchimp is a hybrid workplace, giving employees the opportunity to collaborate in person with team members in our Mountain View, Atlanta and New York offices two or more days per week.

Qualifications

  • 10+ years of experience in software product development with 3+ working as an enterprise or solutions architect.
  • 5+ years of experience designing complex distributed systems, management products, or business applications.
  • Ability to drive velocity in a highly matrixed environment, partnering with numerous stakeholders.
  • Full-stack development experience with AI technologies/tools and apply it to user experiences or backend solutions.
  • Experience with AI technologies such as SageMaker, Google Vertex AI, LangChain, Large Language Models, Prompt Engineering, DialogFlow, Python.
  • Experience with front-end technologies such as React, Angular, SwiftUI (iOS), Kotlin (Android) and back-end technologies such as Java, Typescript, Spring, Express (NodeJS).
  • Prior working experience in a cloud computing environment like AWS/GCP is highly preferred.
  • Prior experience working in teams that have built AI native applications for 1+ years.
  • Demonstrates ability to research & learn new technologies and business processes independently and apply them as needed.
  • Demonstrated track record of facilitative leadership, influence, and collaboration across boundaries.
  • Demonstrated ability to communicate and collaborate at all levels - from front line engineers and non-technical stakeholders, to senior leaders in engineering or at the executive level.
  • Masterful technical documentation and presentation skills to communicate architectural and design options, educating development teams and business.
  • Strong business acumen to be able to bridge technical and business priorities.
  • Strong analytical, strategic thinking, and problem-solving skills.
  • BS/MS in Computer Science or related area, or equivalent work experience.

At Mailchimp, we understand that experience comes in many forms. We don’t just accept differences, we celebrate them, support them, and hire peeps from a wide variety of backgrounds because it makes our company stronger. We’re dedicated to adding new perspectives to the team - so if your experience aligns with what we’re looking for (even if you don’t check every single box), please consider applying!

Responsibilities

  • Drive velocity in the organization by accelerating customer, business, and technology outcomes by identifying and driving key opportunities across the company.
  • Collaborate with leadership within Mailchimp, as well as company leadership, to set the technical vision for Product Development.
  • Drive significant technical initiatives spanning multiple capability teams across Intuit and Mailchimp.
  • Execute with a boundaryless mindset and contribute to solutions outside of their primary area of ownership.
  • Knowledge of building AI native applications.
  • Guide the applicability of AI to customer problems through a deep understanding of the value and limitations of AI technologies.
  • Advocate for the highest standards for engineering design, implementation, and testing.
  • Improve and maintain Mailchimp's ability to leverage data and AI for personalized marketing experiences while respecting compliance, privacy guidelines.
  • Partner with engineering leaders across Intuit to identify areas across people, process, and technology to dramatically improve velocity.
  • Provide technical leadership and be a role model and mentor to engineers.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is New York $245,500 - $332,500, Bay Area California $247,500 - 335,000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Our workspaces and technology are always evolving to support collaboration, innovation, and spark creativity. Take a sneak peek at our office in Atlanta where our Mailchimp teams are headquartered.

Gleb at work
Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
Morag at work
Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

Award-winning culture, best-in-class benefits

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Culture and values

Intuit's company culture is rooted in our core values, which promote an innovative and inclusive environment where diverse perspectives and new ideas are celebrated.

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Benefits we offer

People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.

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Hiring process

From set-up to sign-off, everything you need to know for a successful interview with Intuit, including how to request reasonable interview accommodations.

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EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

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