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Job Details
2024-49960 -

VP Product Management - Mid-Market

Location(s): Mountain View, California
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Intuit’s Small Business and Self-Employed Group (SBSEG) has a vision to be the leading provider of integrated business tools and expert services for small businesses sized 10-100 employees (small business mid-market segment), with solutions that can be customized for unique business needs at every stage of the business lifecycle. We deliver a completely connected solution that consists of QuickBooks Online Accounting products, QuickBooks Workforce Solutions including Online Payroll and Time, QuickBooks Online Payments and Bill Pay, Mailchimp, and deep integrations with 3P apps - at a disruptive price and packaged and serviced as a flexible unified solution.  Our offerings provide businesses comfort and security: expert help is always available, their employees have the tools to get their jobs done easily and efficiently, and they can remain in our ecosystem as they grow.

Qualifications

Domain:

  • The ideal candidate has 15+ years of product management experience in Financial Management Software (FMS), Payments or Human Capital Management (HCM)
  • The candidate has experience building for small business mid-market customers at a company with an ecosystem of products and services
  • The candidate must have direct experience growing large product teams that deliver delightful customer experiences
  • Ideally educational and professional background in the accounting industry
  • Proven track record of successfully championing trajectory-changing business shifts for organizations, including commercial and product innovation that translates to revenue and customer growth.
  • Known for driving durable revenue growth that balances short and long-term investments
  • Experience in building and executing a clear, crisp, durable 3-year product strategy

Functional:

  • Exceptional at prioritization and decision-making -- narrowing to the critical few
  • Experience managing a complex portfolio of products with both 0-1 offerings and existing at-scale offerings.
  • Effective at working cross-functionally in a large matrix-style organization to ensure teams can move with speed and maximum impact.
  • Ability to create operational rigor across their organization to ensure decisions are data-backed and supported by research.

Leadership and managerial:

  • Exceptional ability to influence beyond their direct team to the portfolio level, company, and executive leadership level, including cross-functional partners and potential stakeholders.
  • Experience managing teams that cover more than one primary offering. Has demonstrated they can lead a team of senior leaders at the director level who manage other leaders.
  • Experience successfully attracting and retaining top talent globally, including experience managing teams across multiple global locations. 

Cultural fit:

  • Deeply driven by measurable customer impact
  • Exceptional Strategic Thinker
  • Growth Mindset who embraces change
  • Bold thinker willing to take risk
  • Dynamic organizational culture leader

Responsibilities

To shepherd the breakthrough growth we are targeting in our vision,  the company is looking for a dynamic Vice President of Product Management to lead our small business mid-market efforts.  This role is both a vertical role, leading the QuickBooks product teams that deliver key product capabilities critical to this customer base, and a horizontal role responsible for ensuring our end-to-end user experiences across all parts of the QuickBooks ecosystem delight our mid-market customers.

 

The role reports to the senior vice president of QuickBooks, Laurent Sellier, an experienced leader, who is in charge of mid-market and drives transformation and innovation across key parts of the QuickBooks portfolio. The successful candidate will define and articulate the product strategy, roadmap, and capabilities aligned with our overall Intuit and SBSEG vision and strategy for the small business mid-market, including the following:                                                                                                

  • Define the vision, product strategy, and roadmap for the product portfolio by conducting rigorous analysis to identify the unique needs and pain points of mid-market small businesses and transforming those insights into actionable deliverables.
  • Build a product organization that delivers industry-differentiating product experiences and is deeply embedded in all other QuickBooks teams such as Accountant, WorkForce Solutions, and Money, to represent the needs of our Mid-Market Audience within those teams and ensure our strategies and delivery plans are aligned.
  • Develop and maintain a system for measuring the success of these products and experiences, using data-driven insights to refine and improve the offering continually.
  • Actively monitor industry trends and competitor activities to ensure that QuickBooks stays ahead of the curve and proactively identifies new growth opportunities. This includes speaking at relevant industry conferences, investor days, and other public engagements.
  • Hire, onboard, and develop talent within the Product Management team, providing mentorship, guidance, and growth opportunities to help them realize their full potential.
  • Foster a culture of innovation and customer-centricity within the Product Management team, empowering and inspiring others to drive bold new ideas and initiatives while collaborating with other teams to bring these to fruition. Ensure productivity is underpinned with a focus on inclusivity, diversity, and high-quality teamwork.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $311,500-421,000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Gleb at work
Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
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Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Joylyn at work
Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

Award-winning culture, best-in-class benefits

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Intuit's company culture is rooted in our core values, which promote an innovative and inclusive environment where diverse perspectives and new ideas are celebrated.

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People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.

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Hiring process

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EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

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