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Job Details
2024-50218 -

Solutions Engineer (SRE)

Location(s): Toronto, Canada
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Come join the Developer Success & Reliability Engineering organization as a Solutions Engineer (SRE).  Developers are the lifeblood of any software company and, in this role, you’ll have the opportunity to provide solutions and recommend technologies that positively impacts developer productivity.  More productivity means that more products can be created which Powers Prosperity Around the World!

You’ll be part of a team developing innovative solutions which solve the problems that slow Intuit developers from creating value for our customers.  Our services are critical for Intuit’s growth.  But it’s not just about the challenge in developing fantastic services, it’s also about being on great teams working hard and having fun in delivering them.  We consider our people as the most important asset – we take the growth of our engineers seriously.

The ideal candidate will have a broad skill set which includes a strong understanding of modern infrastructure, such as Kubernetes, Kafka, Docker, VPC, AWS RDS/Aurora, but also have a background in software engineering technologies such as Python, Java, REST, Spring and Tomcat.  If you enjoy the challenge of being both deep in infrastructure technology and writing software, this is the perfect role for you!

Qualifications

  • 8+ years experience designing and developing web, software, or mobile applications.
  • Strong expertise in modern cloud infrastructure technologies
  • Strong leadership experience: Leading meetings, presenting, technical go to person, and cross-functional leader.
  • BS/MS in computer science or equivalent work experience.
  • Expertise with any of the following Object Oriented Languages (OOD): Java/J2EE, C#, VB.NET, Python, or sometimes C++.
  • Expertise with the entire Software Development Life Cycle (SDLC).
  • 3+ years experience with web services (consuming or creating) with REST or SOAP.
  • Excellent communication skills: Demonstrated ability to explain complex technical issues to both technical and non-technical audiences.
  • Expertise in the Software design/architecture process.
  • Expertise with unit testing & Test Driven Development (TDD).
  • Business Acumen - strategic thinking & strategy development.
  • "Self-starter"" attitude and ability to make decisions independently.
  • Helpful, can-do attitude and a willingness to take ownership of problems.
  • Excellent problem solving skills with a history of superb delivery against assigned tasks.
  • Excellent verbal and written communication skills.
  • Outstanding partnership skills.

Responsibilities

  • Understand and identify of customer problems and unique scenarios, blocking them from leveraging Intuit core technology capabilities and developing the solution
  • Partners with product management in customer sync up sessions to understand current usage and feature gaps across multiple platforms and products
  • Acting as the technical subject matter expert: Mentoring fellow engineers, demonstrating technical expertise, and leading a small team solving challenging programming and design problems
  • Successful delivery of high quality software (requirements, design, code, documentation, etc.)
  • Roughly 40-60% hands-on coding
  • Contribute to early quality activities, including peer reviews of estimates, designs and code
  • Partner effectively with all team members to deliver against commitments
  • Work cross-functionally with various Intuit teams: product management, various internal technology product lines, or business units to drive forward results
  • Commitment to team success and positive team dynamics
  • Passion for growing and applying technical skills in service to customers
  • Experience with Agile Development, SCRUM, and/or Extreme Programming methodologies
Gleb at work
Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
Morag at work
Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Joylyn at work
Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

Award-winning culture, best-in-class benefits

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Culture and values

Intuit's company culture is rooted in our core values, which promote an innovative and inclusive environment where diverse perspectives and new ideas are celebrated.

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People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.

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Hiring process

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EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

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