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Head of Diversity, Equity, and Inclusion
Location(s): Mountain View, CaliforniaCompany Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
As a member of the People & Places organization, we are stewards of Intuit’s greatest strategic asset: Our Employees. Our mission is to maximize the potential of our employees and accelerate Intuit’s business growth with the right leadership, talent, and organizational capabilities.
We would love to have you join Intuit’s People & Places (P&P) organization as our Leader on our Diversity, Equity, and Inclusion team. We are a small, agile team responsible for designing and delivering solutions that allow every employee to bring their whole self to work and do the best work of their lives!
Qualifications
- Strong understanding of HR processes, (performance ratings, pay for performance compensation initiatives, promotion processes, and succession planning), and experience with the end-to-end employee experience.
- Repeatable experience leading DEI in a scale
- Strategy creation – ability to conduct research and benchmarking activities and turn them into strategic plans and programming.
- Data-driven - deep understanding of people data and how to analyze data and glean insights to design solutions.
- Change leadership at scale - proven ability to drive behavior change at all levels in an organization.
- Organizational Resourcefulness – ability to navigate complexity and thrive in a fast paced and changing environment using strong judgment and decision-making skills.
- Strong Interpersonal Communication Skills - Comfortable communicating and partnering effectively across global organizational boundaries through multiple mechanisms – email, verbal updates, power point presentations, zoom meetings, etc.
- High Accountability – own team outcomes and drive a high performing team in a demanding environment with competing or overlapping priorities.
- Strong Analytical skills- with the ability to interpret data and translate into actionable insights, recommendations, and action plans.
- People Champion – ability to design and promote equitable performance and talent practices with a focus on underrepresented groups.
Education/Experience
- Bachelor’s degree in Psychology, Human Resources or Business; or equivalent relevant experience.
- DEI certifications are a plus.
- Minimum 6-8 years of DEI and or HR experience, with repeatable experience doing DEI work at scale.
Responsibilities
- Help to design and deliver on our Diversity, Equity, and Inclusion strategy focused on increasing engagement and belonging for our diverse populations around the world.
- Lead a cross-functional team to lead large, scalable DEI learning programs for all levels of the organization to increase awareness and understanding of racial equity, social equity, allyship and creating an inclusive work environment.
- Deepen understanding of root causes that are affecting under-represented and historically marginalized groups and implement structural changes to talent practices to increase retention and representation at all levels of diverse talent.
- Organization leadership of Intuit’s 14 ERGs who are critical to increasing awareness and belonging, driving employee engagement, participating in the community, and making better and more accessible products for our customers.
- Analyze quantitative and qualitative data on the experience of diverse populations through surveys, engagement interviews and exit interviews to determine where there are opportunities to drive equitable behaviors that will support the engagement and retention of diverse employees.
- Serve as driver for the P&P DEI Priority/Mission Based Team which is a company initiative focused on recruiting and retention of our US employees from under-represented racial groups.
- Represent the DEI team as a member of the DEI Supplier Diversity Council.
- Support both internal and external DEI communications strategy by sharing our DEI story.
- Serve as trusted advisor to the Chief Diversity Officer, People and Places Extended Leadership Team, and business leaders as it relates to our DEI strategic initiatives, people processes, and organizational change management.
- Serve as people leader for the teams that support our employee experience pillar which includes employee resource group support, DEI learning and development program creation, and equitable talent practices. Provide leadership, skill/career development, and coaching to the team.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $326,000-441,000, Southern California $284,000-385,000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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