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Job Details
2024-53168 -

Bookkeeping Sr Associate (Work from Home)

Location(s): Available to work remotely throughout the United States, including these locations
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

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Job Overview

At Intuit, our mission is to power prosperity around the world. As a QuickBooks Live Bookkeeping Sr Associate you are the center of that mission, providing professional bookkeeping, payroll and tax guidance to our QuickBooks Live small business owners. Your live guidance helps small business owners to self-manage their books and instills trust & confidence, all while using state of the art tools and technology. Your strength as a QuickBooks Live Bookkeeping Sr Associate will allow you to empower and educate business owners on their books so that they can build successful businesses and get one step closer to financial freedom. As a virtual employee, you can decide whether you prefer to work from your home or your office, and flexible scheduling means you have a variety of shifts to choose from!

We are changing the way that people do their bookkeeping by providing world-class professional guidance from experts in bookkeeping, payroll, and tax across the United States. We are revolutionizing the way we support small business owners, and we want you to be a part of it! QuickBooks Live Bookkeeping Sr Associates are passionate about working with small business owners, agile, continually learning, working, and providing guidance and insights in new and exciting ways.

The QuickBooks Live Bookkeeping Sr Associate is responsible for providing professional guidance to Small Business Owners managing their business through Quickbooks Online. This role requires a deep understanding of QuickBooks Online, as well as strong bookkeeping, customer service, and technical skills.

Qualifications

  • Customer service experience
  • 1-3 years of bookkeeping and/or accounting experience
  • Minimum 1 year of QuickBooks Online experience
  • QuickBooks Online Pro Certification required
  • CPB is preferred, not required
  • Strong attention to detail and ability to manage multiple tasks
  • Strong written and verbal communication skills
  • Proficient with technology; strong knowledge of computer software and ability to learn technology quickly
  • Dedicated high-speed internet connection (DSL, cable, or fiber)
  • Ability to work in a fast-paced virtual environment with minimal supervision
  • Critical thinking, problem solving, flexibility, and determination
  • Willingness to learn and support new products and services

 

For internal use: qbl assoc

 

Responsibilities

  • Provide complex bookkeeping guidance to QuickBooks Online small business owners via video and audio tools in a way that is professional, friendly, and reassuring
  • Create high-quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the customer-facing role
  • Guide small business owners on best practices and optimal utilization of the QuickBooks Online platform
  • Review information input by small business owners for accuracy and provide insights on their data
  • Research regulations to support guidance

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is New York $21.50 - $29.50, Colorado $21.00 - $28.00, Bay Area California $21.50 - 29.50, Southern California $21.50 - 29.50, Washington $21.50 - $29.50, Washington D.C. $21.00 - $28.00. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

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Morag Intuit employee
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Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
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Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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Natalie Intuit employee
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Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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Jake Intuit employee
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Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Breaunna Intuit employee
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Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

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People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.

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