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Staff Security Awareness Program Manager
Location(s): Atlanta, Georgia; New York, New York; Petah Tikva, IsraelCompany Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Come join the Cybersecurity, Compliance, Risk and Fraud Team (CyberCRAFT) to reduce our human risk factor through security and fraud prevention training and awareness.
We are looking for a Security Awareness leader who will be responsible for delivering outcomes as part of our security awareness program. The overall goal of security awareness is to reduce human risk by ensuring that all workers know how to keep Intuit secure. In collaboration with other members of the CyberCRAFT team and cross-Intuit stakeholders, this position will develop and manage Security Awareness programs, including: planning and delivery of our awareness and education events, creation of content, marketing and promotion of security content and events, and building relationships across Intuit to influence change. The Security Awareness Program Manager will also be responsible for measurement of the effectiveness of the content and events.
We are looking for a leader who is a creative problem solver with a passion for innovation, technology and culture to help revolutionize our go to market and deliver on our mission of "powering prosperity around the world."
Qualifications
- 2-3 years security awareness experience, SSAP certified a plus
- 2-3 years of communications experience
- 2-3 years program management experience
Responsibilities
Security
- Increases leadership and employee’s understanding of and accountability for the security and protection of Intuit’s people, information, and systems.
- Influences behavioral change to improve security culture.
- Will drive delivery of security awareness plans in partnership with cross-functional groups.
- Has knowledge of security trends and best practices.
Communications
- Strong writer who can connect and distill key messages and present them in a compelling way to multiple internal audiences.
- Proven storyteller across media and channels. You possess an understanding of best practices as well as emerging trends in employee communications.
- You’ve built communications and engagement programs that deliver business outcomes and inspire employees. Emphasis on event planning.
- Great people skills: diplomacy, integrity and presence that enables you to build strong relationships and work effectively up, down and across organizations.
- Thrives in a fast-paced environment. You are flexible, resilient, comfortable with ambiguity and adapt easily to change.
- You embrace measurement and data. You are passionate about testing new ideas to improve impact.
Program Management
- You will lead and drive program planning and execution in partnership with cross-functional groups to deliver security awareness outcomes to reduce our human risk factors.
- Executes program tasks including issue and risk management, building multi-phase schedules, tracking dependencies and milestones, and communication of overall project status.
- Proposes potential solutions when faced with a new complex problem, even where little or no precedent exists, considering the needs of all collaborative groups
- Provides effective team leadership through execution and times of change
- Apply change, risk and resource management
- Leverages resources outside own group to solve problems and achieve results
- Help identify key KPI gaps and monitor progress and commitments
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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