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Job Details
2024-63853 -

Director, Software Engineering

Location(s): Bengaluru, India
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Intuit India's   Dream is to be an innovative, entrepreneurial center where individuals create solutions that revolutionize millions of lives worldwide. We achieve success by empowering employees to excel, leveraging proximity to emerging markets, and capitalizing on co-located Intuit businesses.

 At Intuit, we believe everyone has the right to prosper, which is why our mission is ‘Powering Prosperity Around the World’. Being a mission-driven company means living our values every day. That means integrity is at the foundation of everything we do, including the products we design, the role we play in the communities we are part of, and the way we treat every person in the Intuit family.

Our products, including TurboTax, QuickBooks, CreditKarma, and MailChimp, help solve our customers’ most important problems, helping them make more money, save time, and confidently make financial decisions.

We’re proud to have a culture that attracts top talent and empowers them to do the best work of their lives. When employees know they can bring their whole selves to work – that translates into an environment that has been recognized as one of the world’s best and most innovative places to work year upon year 

Responsibilities

Intuit is looking for a Director of Product Development to steer the MXP (Monetization, Experimentation, Personalization) suite of capabilities. These together will cater to a set of diverse needs enabling various Intuit product lines to be able to monetize customers at scale while solving for targeted and personalized experiences. These capabilities serve the collective monetization needs by being able to define the set of products with right price points, be able to build E2E purchase / shopping cart experiences , bill customers and get paid while ensuring absolute financial guardrails through right accounting and revenue recognition practices. The ability to Personalize is achieved through the use of targeted marketing campaigns that are setup through analysis of customer data targeting a specific customer segment. This approach not only increases the effectiveness of marketing campaigns but also helps to build stronger relationships with customers by demonstrating a deep understanding of their needs. The Experimentation platform enables the ability to roll out features and customer benefits in a throttled fashion thereby enabling an effective study and the success rate of such features through customer usage patterns

 

The   ideal   candidate’s   experience   encompasses   technical   architecture   and/or  software development, business strategy, and people management experience. This executive will have an ability to leverage prior success building and re-architecting products and platforms that run at scale.

 

Technology Strategy - The Director of Product Development, MXP will lead the technical strategy and lead a team of engineers who build and deploy high scaled capabilities that solves for revenue growth for businesses. By offering personalized experiences to customers and leveraging data to optimize revenue streams, businesses can increase revenue and build stronger customer relationships. With its powerful suite of monetization services and tools, Intuit is helping businesses to succeed in an ever-changing marketplace. Ideally the person should have significant AI/ML expertise and should be able to push the strategy to embrace GenAI to help drive velocity and efficiency.  

Organizational Leadership - The role requires leading multiple teams in a complex domain that serves both as a platform/capability. Partner with senior engineering leaders and business leaders to influence organizational and structural change as well as build strong engineering teams. The person should demonstrate significant experience in leading teams globally and managing senior level stakeholders across different geographical time zones. Should be very comfortable working in a highly matrixed organization.  

Boundary-less Leadership - The leaders drive/partner closely with multi-disciplinary teams across Product, Design, Partnerships, Marketing, and Customer Support to deliver customer outcomes. Being a platform leader, the ideal candidate should have experience driving technology and product strategies for the next 1-3 years out bringing in an outside in perspective.

Platform Mindset - Drive and deliver an open platform that fosters open contribution within the company and with the external developer and commerce industry. Drive company wide initiatives like platform and data architecture, process, rubrics for technology career tracks, hiring/coaching senior individual contributors

Operational Excellence - Be a key contributor to ensure the product is highly secure, available, scalable, resilient, and cloud ready. Inspire team’s innovation and deliver quality at speed across product offerings and platform services

People Leadership - Execute to success through diligent planning, attention to detail, effective delegation, efficient decision making, and individual/team accountability. Perform role of counselor and coach; provide input and guidance into the staffing process; actively attract, retain, and develop talent. Should have experience managing Sr technology leaders and help them grow. 

Speed as a Habit - Can operate in a fast-moving environment, make quick decisions and execute fiercely to deliver outcomes.

Qualifications

 

  • Computer Science degree or equivalent with 15+ years of experience in the software product industry in senior architecture and software development roles
  • Demonstrated ability to build and deliver high quality SaaS and PaaS products/platforms that serve millions of customers and handle several millions to billion transactions
  • Ability to establish technology sourcing directions for the product division and provide context for these decisions to the company including having experience in evaluating and identifying technologies and having a clear framework for build vs buy. Expertise in managing monetization capabilities like pricing, commerce, subscription management , experimentation capabilities,  etc. would  be a good plus.
  • Experience with influencing teams and executing change management to move to a unified platform/capability. 
  • Proven ability to lead and influence large distributed product development efforts across different geographies
  • Understanding of industry-leading technology/solutions in Marketing technologies, AI/ML, and In-depth knowledge of industry best practices, technologies, architectures and emerging technologies
  • Proven track record of outstanding business outcomes with effective and fast decision making that takes into account the interests of all four key stakeholders – employees, customers, shareholders, and partners
  • Experience in helping business and teams in prioritization and having difficult trade-offs that balance the short and long term product goals
  • Experience driving engineering design using Agile process to drive innovation, accelerate decisions and outcomes while minimizing risk
  • Proficiency in one or more key technologies including React, Java, Javascript, NoSQL; exceptionally competent in front-end and back-end architecture & design
  • Be extremely data driven and be able to give teams clear directions including scoreboards that will allow them to achieve their goals. 
  • Be a fantastic coach and mentor to your teams to build a highly motivated and high performance team, including the ability to attract, develop and retain top talent. 
  • Ability to work well through ambiguity, confidence in making tough calls and leading through adversity with a sharp focus on the eventual right outcomes
  • Ability to manage and build confidence in Senior leadership and stakeholders through building strong relationships.
  • Ability to communicate effectively to Senior leadership to influence strategic decisions. 
Gleb at work
Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
Morag at work
Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Joylyn at work
Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
c
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

Award-winning culture, best-in-class benefits

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Culture and values

Intuit's company culture is rooted in our core values, which promote an innovative and inclusive environment where diverse perspectives and new ideas are celebrated.

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Benefits we offer

People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.

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Hiring process

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