Director, Software Engineering

Job Overview

At our India Development Center (IDC), Intuit India's Dream is to be the innovative, entrepreneurial center where individuals create solutions that revolutionize millions of lives worldwide. We achieve success by empowering employees to excel, leveraging proximity to emerging markets and capitalizing on co-located Intuit businesses.

At Intuit we believe everyone has the right to prosper, which is why our mission is ‘Powering Prosperity Around the World’. Being a mission-driven company includes living our values every day. That means integrity is at the foundation of everything we do, including the products we design, the role we play in the communities we are part of, and the way we treat every person that is a part of the Intuit family.

Our products, including TurboTax and QuickBooks, and the newly acquired Credit Karma, help solve our customers’ most important problems to help them make more money, save time, and make financial decisions with confidence.

Intuit was founded in 1983 by Scott Cook and Tom Proulx and went public in 1993. Today, with a customer base of over 100 Million, over 10,000 employees, Intuit serves customers worldwide in 19 locations and 9 countries by using our AI-driven expert platform to deliver powerful solutions for our customers’ most important financial problems. And as much as we have re-invented our products and services, we have always stayed true to our core values.

Delivering on our mission on behalf of customers also means going beyond the products and services. We are committed to leaving the world a better place than we found it by delivering job readiness and creation through our Prosperity Hub Program, making a positive impact on climate with our focus on becoming twenty times carbon positive by 2030 and our unrelenting commitment to diversity, equity, and inclusion.

We’re proud to have a culture that attracts top talent and empowers them to do the best work of their lives. When employees know they can bring their whole selves to work – that translates into an environment that has been recognized as one of the world’s best and most innovative places to work year upon year.

Intuit is looking for a Director of Product Development, Intuit Enterprise Suite which caters to Enterprise customers a promise of suite of AI Powered business solutions based on their need – QuickBooks, Payroll, Payments, Mailchimp with capability to integrate with 3^rd party apps.

QuickBooks is the flagship accounting software from Intuit that fuels millions of small business owners, now enterprise and accountants across multiple countries globally. QuickBooks is truly the operating system behind small business accounting and comes in multiple flavors – QuickBooks Online, QuickBooks Desktop as well as the mobile edition. The Global Business Solutions Group provides multiple offerings of QuickBooks features such as Core Accounting, Payments, Payroll, Point of Sale (POS) and a platform to connect 3^rd party applications. Built on cutting edge technologies by world class engineers based on Global Engineering Principles, the GBSG product development team fosters innovation, provide the best-in-class experience to our small business owners, accountants and through Design for Delight, Rapid Prototyping, Fail Fast and Agile processes.

Intuit Enterprise Suite (IES) is the disruptive solution in the cloud for growing mid markets. As mid markets grow in transaction size and volume, Intuit offers a configurable suite of integrated financial products designed to seamlessly scale, enhance productivity and profitability for businesses. As the world’s leading financial technology platform, Intuit is best positioned to serve the $89 billion total addressable market of larger, mid-market businesses who have more complex business needs as they scale. Intuit Enterprise Suite is currently available in the US to multi-entity, service, and project-based businesses. For more details, please refer to https://www.intuit.com/enterprise/ .

Team in India launched its first offering QuickBooks Online Advanced for out growing SMBs, evolving as Mid Market businesses. Launch was made possible by a small engineering team in August 2018 and the product development is fully owned end to end in Bangalore center (Intuit India Development Centre). The team cherishes its start-up engineering culture and takes pride in world class engineering practices such as engineering excellence, operational excellence, customer empathy and data-based decision making. It’s the same team which grew in last 6 years to now have launched IES on September 2024.

We are looking forward to bring a leader on board whose experience includes sound depth of building technology strategy, high level tech architecture, well versed with software development, strong partner with business influencing business strategy, have drove transformations in delivering business strategy with rigor in engineering & operational excellence, and is an inspiring people leader. This executive will have an ability to leverage prior success building and re-architecting products and platforms that run at scale.

Responsibilities

Key Accountability

• Business & Technology Strategy - The Director of Product Development, IES will co-contribute to business strategy, lead the technical strategy and drive teams in delivering and growing a successful Mid-Market to Enterprise solutions for the customers. Deliver high quality customer-driven software offerings products to market that simplify and solve for current customer needs while building for the future.
• Organizational Leadership - The role requires leading multiple teams in a complex domain that serves both as a platform/capability for others while also serving majority of the feature needs for small business customers. Partner with senior engineering leaders and business leaders to influence organizational and structural change as well as build strong engineering teams
• Boundary-less Leadership - The leaders drive/partner closely with multi-disciplinary teams across Product, Design, Partnerships, Marketing, and Customer Support to deliver customer outcomes
• Platform Mindset - Drive and deliver an open platform that fosters open contribution within the company and with the external developer and Mid-Market to Enterprise industry. Drive companywide initiatives like platform and data architecture, process, rubrics for technology career tracks, hiring/coaching senior individual contributors
• Operational Excellence - Be a key contributor to ensure the product is highly secure, available, scalable, resilient, and cloud ready. Inspire team’s innovation and deliver quality at speed across product offerings and platform services
• People Leadership - Execute to success through diligent planning, attention to detail, effective delegation, efficient decision making, and individual/team accountability. Perform role of counselor and coach; provide input and guidance into the staffing process; actively attract, retain, and develop talent
• Speed as a Habit - Can operate in a fast-moving environment, make quick decisions and execute fiercely to deliver outcomes.

Qualifications

• Computer Science degree or equivalent with 15+ years of experience in the software product industry in senior architecture and software development roles
• Demonstrated ability to deliver high quality SaaS and PaaS products/platforms that serve millions of customers
• Experience transitioning a monolith to a Cloud-based, service-oriented architecture
• Proven ability to lead and influence large distributed product development efforts
• Ability to establish technology sourcing directions for the product division and provide context for these decisions to the company
• Understanding of industry-leading technology/solutions in big data and machine learning. In-depth knowledge of industry best practices, technologies, architectures and emerging technologies
• Proven track record of outstanding business outcomes with effective and fast decision making that takes into account the interests of all four key stakeholders – employees, customers, shareholders, and partners
• Experience in making successful trade-offs that balance the short and long term product goals
• Experience driving engineering design using Agile process to drive innovation, accelerate decisions and outcomes while minimizing risk
• Proficiency in one or more key technologies including React, Java, Javascript, NoSQL; exceptionally competent in front-end and back-end architecture & design
• Experience using data insights for product refinement
• Ability to work well through ambiguity, confidence in making tough calls and leading through adversity with a sharp focus on the eventual right outcomes