Director, Software Engineering

Job Overview

Intuit India's dream is to be the innovative, entrepreneurial centre where individuals create solutions that revolutionize millions of lives worldwide. We achieve success by empowering employees to excel, leveraging proximity to emerging markets and capitalizing on co-located Intuit businesses. At Intuit we believe everyone has the right to prosper, which is why our mission is ‘Powering Prosperity Around the World’. Being a mission-driven company includes living our values every day. That means integrity is at the foundation of everything we do, including the products we design, the role we play in the communities we are part of, and the way we treat every person that is a part of the Intuit family.

Our products, including TurboTax, QuickBooks, Credit Karma and the newly acquired Mailchimp, help solve our customers’ most important problems - make more money, save time, and make financial decisions with confidence. Intuit was founded in 1983 by Scott Cook and Tom Proulx and went public in 1993.Today, with a customer base of over 100 Million, over 10,000 employees, Intuit serves customers worldwide in 19 locations and 9 countries by using our AI-driven expert platform to deliver powerful solutions for our customers’ most important financial problems. And as much as we have re-invented our products and services, we have always stayed true to our core values.

Delivering on our mission on behalf of customers also means going beyond the products and services. We are committed to leaving the world a better place than we found it by delivering job readiness and creation through our Prosperity Hub Program, making a positive impact on climate with our focus on becoming twenty times carbon positive by 2030 and our unrelenting commitment to diversity, and inclusion.

We’re proud to have a culture that attracts top talent and empowers them to do the best work of their lives. When employees know they can bring their whole selves to work – that translates into an environment that has been recognized as one of the world’s best and most innovative places to work year upon year.

Responsibilities

Intuit is looking for a Director of Product Development, QuickBooks Online -

Payroll. We are a start-up within Intuit with the strategy to be an “AI-driven expert platform”. This is about being an open, trusted and easy-to-build-on platform where we and others partners solve the most pressing customer problems and deliver awesome experiences. Our AI-driven expert platform strategy and five Big Bets are driving strong momentum and accelerating innovation across the company. The successful executive will have technical depth, business acumen, and a desire to create delight in every customer experience. S/he will have a passion for driving technical product direction, leading and inspiring cross-functional teams, and influencing executives as well as engineers. The ideal candidate’s experience encompasses technical architecture and/or software development, business strategy, and people management experience. This executive will have an ability to leverage prior success building and re-architecting products and platforms that run at scale. A creative, passionate, enthusiastic and experienced leader who will collaborate with senior leaders, peers and stakeholders, to develop priorities, roadmaps, and deliver products and services with a relentless focus on engineering and operational excellence. We embrace entrepreneurs and also those who come from established corporations.

• Technology Strategy - Define a durable and scalable technology strategy for scaling the platform capabilities for the needs of customers for Intuit’s flagship offerings like QuickBooks Online, Credit Karma and Mailchimp. These capabilities will touch hundreds of millions of current and future customers. ​​Ideally the person should have significant AI/ML expertise and should be able to push the strategy to embrace GenAI to help drive velocity and efficiency.  
• Boundaryless Collaboration – Able to operate in a complex org structure and collaborating with multiple stakeholders globally. Partner with business and technology teams to prioritize roadmaps, requirements, balancing business needs with financial and technology constraints. Establish alignment of vision, strategy & delivery working with cross functional teams (PM, PD, XD, Care..) and stakeholders including senior leaders across geographies.
• Operational & Engineering Excellence - Result oriented and deliver huge outcomes. Sets clear objectives and goals for the team and enables the team to deliver and use operating mechanisms to continually assess progress and improve. Establishes the data driven processes needed to achieve operational & engineering excellence. Foster Engineering excellence culture within the team and across organizations.
• People Leadership - Grow and coach engineering talent, acts as a talent magnet to attract, nurture and retain senior talent including Engineering Managers and Architects, and acts as a coach for engineers across the site. Develops and drives strategy to hire, develop and mobilize talent for the organization.
• Speed as a Habit – can operate in a fast-moving environment, make quick data driven customer backed decisions and execute fiercely to deliver outcomes.
• Customer Obsession – is a staunch advocate for the developers and customers. Stays close to customer problems and solves for them with urgency.
• Site leadership – can lead workforce solutions India site with an active role on high team engagement, hiring and retaining high performing team and taking an active role in the strategic direction, roadmap and processes.part of We look forward for the leader who has demonstrated expertise in building and leading successful large scale capabilities, high quality SaaS and PaaS products/platforms that serve millions of customers.

Qualifications

• Computer Science degree or equivalent with passion for being at the leading edge of technology and 15+ years of experience in the software product industry in senior architecture and software development roles
• Knowledge of industry best practices, technologies, architectures and emerging technology and exposure to AI/ML/GenAI/Agentic AI
• Proven ability to lead and influence large distributed product development efforts
• Ability to establish technology sourcing directions for the product division and provide context for these decisions to the company
• Very strong leadership skills, demonstrating the ability to create compelling visions, galvanize teams around the vision, execute with high operational rigor and deliver measurable results for customers.
• Proven success in building, motivating and retaining teams of star players
• A highly technical and result-oriented leader experienced in determining goals and matching those with customer requirements and product roadmaps
• Adept at leading positive change, empowering people, cultivating product technology visions and innovative solutions, and fostering effective engineering teams
• Understanding of industry-leading technology/solutions in big data and machine learning. In-depth knowledge of industry best practices, technologies, architectures and emerging technologies
• Proven track record of outstanding business outcomes with effective and fast decision making that takes into account the interests of all four key stakeholders – employees, customers, shareholders, and partners
• Experience in making successful trade-offs that balance the short and long term product goals
• Experience driving engineering design using Agile process to drive innovation, accelerate decisions and outcomes while minimizing risk
• Proficiency in one or more key technologies including React, Java, Javascript, NoSQL; exceptionally competent in front-end and back-end architecture & design
• Experience using data insights for product refinement
• Ability to work well through ambiguity, confidence in making tough calls and leading through adversity with a sharp focus on the eventual right outcomes
• Commitment to diversity and inclusion with the demonstrated ability to hire and retain diverse talent
• Strong leadership and communication skills. Strong business acumen. Understands the business internal and external landscape and thinks/acts strategically for all stakeholders. Strong interpersonal skills and ability to work effectively across teams, functional groups
• Experience in scaling world class engineering teams
• Experience working with one of the leading public clouds (AWS, Google, Azure)