Staff Product Designer

Job Overview

Join the Virtual Expert Platform (VEP) team, where we aspire to transform the lives of our customers and the services industry through technology-powered, human-enabled platform solutions.

 We’re a team that challenges each other to do the best work of our lives, while having fun along the way. You will have the opportunity to not only work with and coach other up-and-coming designers, but also learn from some of the best designers and leaders passionate about leveraging innovative tech solutions to solve complex customer problems. We know it takes vision, passion, and true grit to be a self-employed entrepreneur… and that’s the type of designer-leader we want.

Responsibilities

Responsibilities

• Apply strategic thinking to design and deliver innovative end-to-end user experiences that optimize among user needs, business goals, and technological realities across web & mobile platforms
• Take ideas and concepts, and visualize them in such that they are communicated effectively and compellingly for internal leaders, partners and customers
• Turn visions into concepts and translate those concepts into designs that illustrate simplicity, despite complexity of the system
• Directly responsible for delivering User Experience visions, UI specifications, wireframes and prototypes
• Collaborate effectively with researchers, product management, development, marketing, and other team members
• Use facilitative leadership skills to drive to the best outcome for stakeholders, resulting in others learning from you, and inspiring others to want to work with you
• Participate in and foster the Intuit Experience Design Community and mentor junior members of the design team

Qualifications

Qualifications

• Four-year degree in Human Computer Interaction, graphic design, or other relevant field. Graduate degree a plus
• 5+ years of interface design experience in delivering high-volume, high-profile or award-winning web sites or products; preferably experience with SaaS and mobile products
• Strong knowledge and experience with driving and applying user-centered design processes while working collaboratively with customers, along with cross-functional teams including engineering, product management, and user research. Seasoned in Agile development processes
• Proficient in a variety of methods to convey ideas and concepts (e.g. storyboards, wireframes, prototypes, etc)
• Proven track record in setting a vision for great customer experiences, inspiring others to get behind the vision, and ultimately delivering products and services that are known for their delightful experience and ease of use
• Effective communicator, presenter, and negotiator
• Organized, self-directed, efficient and able to manage multiple and complex projects in a timely manner
• Expertise with design tools such as Photoshop, Illustrator, Dreamweaver, but skilled in creating 'lo-fi' prototypes to share with users in a fast, iterative manner
• Familiarity with web and mobile technologies and their impact on the feasibility of design solutions; hands-on expertise with HTML, CSS, AJAX, DoJo, Flash, and/or Flex a plus
• A passion for creating products that resonate on an emotional level
• Strong online portfolio available for viewing