Staff Product Designer
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Join the QuickBooks Online (QBO) PBB (Product-based Business) team and help democratize enterprise-grade inventory management for small and mid-sized businesses. We're seeking a Staff Product Designer to lead high-impact initiatives that empower users with AI-driven tools—without the complexity or cost of traditional enterprise systems.
In this role, you'll drive end-to-end design strategy across multiple workstreams, using your expertise in design systems, customer insights, and data fluency to craft intuitive, scalable product experiences. You’ll collaborate cross-functionally with engineering, product, data science, and research to solve complex problems and ensure business impact. As a senior design leader, you'll also mentor others, help shape team goals, and contribute to product vision and planning.
We’re looking for a player/coach with a strategic mindset, strong technical acumen, and a passion for accessible, high-quality design. If you thrive in fast-paced environments and want to help level the playing field for small businesses, we’d love to hear from you.
Responsibilities
- Lead design strategy for AI-powered inventory management experiences that scale across QuickBooks Online, helping small businesses thrive with enterprise-grade capabilities.
- Collaborate closely with product, engineering, data science, and research to define goals, make informed decisions, and deliver measurable business outcomes.
- Solve complex, ambiguous problems using a platform and systems-thinking mindset, balancing user needs, technical feasibility, and business impact.
- Create and refine design frameworks, patterns, and scalable UI solutions in alignment with Intuit Design System (IDS) standards.
- Use customer and market insights, behavioral data, and testing to shape product direction and drive innovation.
- Communicate design decisions with clarity and influence—effectively aligning teams around a compelling product vision.
- Mentor and uplevel other designers, fostering growth in craft and cross-functional collaboration.
- Contribute to design operations by identifying opportunities to improve team workflows, tools, and systems.
- Support a culture of feedback, inclusion, and experimentation by leading critiques and championing continuous learning.
Qualifications
- 8+ years of product design experience with a portfolio showcasing high-impact, user-centered design across complex systems or platforms.
- Strong systems thinker with a demonstrated ability to drive consistency across multiple products or workflows.
- Deep experience integrating qualitative research, behavioral analytics, and market trends into product and design decisions.
- Effective communicator and influencer with a track record of aligning stakeholders and presenting to senior leadership.
- Proven leadership across cross-functional teams—capable of shaping vision, guiding execution, and mentoring other designers.
- Technical fluency—comfortable collaborating with engineers on feasibility, quality, and implementation of advanced features like machine learning.Growth mindset with a bias for action, continuous iteration, and a passion for leveling the playing field for small businesses.
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