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Sr Sales Enablement Specialist

Category Human Resources Location London, United Kingdom Job ID 2025-69314
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

The Sales Enablement team is a shared-services group function responsible for empowering Intuit’s sales talent and our strategic partners across the globe to achieve their full potential. Sales Enablement is responsible for all sales onboarding, continuous development, and strategic enablement initiatives at Intuit.Sales Enablement is a strategic business partner to all Intuit geographies and BUs where sales is delivered to our customers, including key locations in the US, Canada, United Kingdom, Australia. As the Intuit business grows and expands globally, Sales Enablement works in conjunction with the sales business units to onboard, develop, and equip sales contributors, teams, and leaders not only to meet their sales targets and plans but to exceed them.The Sales Enablement Specialist role is a crucial contributor to the team. Sales Enablement Specialists collaborate with other teams, including product, customer success, and marketing in strategic and tactical projects.

Responsibilities

Strategic Projects (40%)
  • Drive strategic projects aligned with UK and EMEA Sales priorities.
  • Conduct systematic Performance Analyses (PA) to identify the root cause of stakeholder requests and provide actionable recommendations.
  • Implement PA recommendations as appropriate, collaborating with relevant stakeholders always focusing on enhancing sales performance.
  • Deliver regular business reviews to sales leadership, highlighting learner engagement and identifying areas for improvement.
  • Develop and deliver training on sales methodologies, product capabilities, and processes, with a strong emphasis on strategies for mid-market and enterprise clients.
  • Analyze and interpret data to identify trends in sales performance and development needs.
  • Interpret and present data effectively.
Facilitation and Training (30%)
  • Lead, promote, and role-model training on Intuit Sales Methodologies, including facilitation of customized sales methodology content sessions, and workshops.
  • Facilitate and coach instructor-led workshops, micro-learnings, or virtual sessions as needed, aligning with new product launches and Sales Team priorities.
  • Design, develop, and facilitate webinars on assigned topics for EMEA Intuit sales audience.
  • Design and develop learning content with support, aligned to local BU requirements, with a focus on equipping sales teams with mid-market skills.
New Hire (20% of time)
  • Onboard new sales staff in assigned geographies, BUs, or teams using a blended approach of online and offline learning interventions supported by our sales LMS. This may include international travel to support vendor partners.
  • Partner with multiple stakeholders, including local HR business partners and business managers, to certify new-hire talent as sales-ready within the 90-day onboarding period.
  • Conduct 1-to-1 new talent assessments at regular intervals during the first 30/60/90 days.
  • Recommend actions to address any gaps in new hires' skill development during their 0–90-day onboarding period.
  • Agree on necessary actions with relevant stakeholders when new-hire talent isn't meeting expectations.
  • Monitor, capture, and report on new hire speed to competency metrics, including achieving or exceeding RAMP target KPIs.
Coaching (10%)
  • Drive engagement to manager ‘Coach the Coach’ program, focused on enhancing manager effectiveness in coaching and embedding Intuit Sales Playbook and Methodologies.
  • Report on Manager Coach the Coach ‘quantity and quality’ metrics monthly.
  • Train Sales Managers on our Sales Playbook and how to coach to it.
  • Coach both consultants and managers on the effective execution of Intuit Sales Methodologies, product offerings, and process requirements.
  • Perform side-by-side and remote observation of customer-facing sales interactions to gather compliance data and sales insights, using these insights to provide sales coaching aimed at increasing sales effectiveness.
Note: Travel could be up to 20% of your time.

Qualifications

  • Bachelor's degree or equivalent relevant experience.
  • 3–5 years of sales or customer service enablement experience, with a focus on engaging with diverse client types.
  • Proven experience training and developing content to equip sales teams, ideally with a focus on mid-market and enterprise sales skills.
  • Experience working with mid-market and enterprise clients / sales demands.
  • Demonstrated ability to influence and collaborate with multiple organizational levels.
  • Strong facilitation and presentation skills.
  • Experience in identifying and managing complex dynamics and adapting to changes.
  • Analytical and problem-solving skills.
  • Excellent written and oral communication skills.
  • Ability to think strategically and balance short-term and long-term goals.
  • Proficiency in relevant Sales Enablement and Sales Productivity software and tools.
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