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Staff Product Manager

Category Product Management Location London, United Kingdom Job ID 2024-63621
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Imagine a career where your unique experiences and creative inspiration can fuel BIG innovation. Year-over-year, Intuit has been recognized on Fortune's 100 Best Companies to Work For, Best Large Workplaces for Women, and at the top of Fortune’s World’s Most Admired Software Companies. Immerse yourself in our award-winning culture while creating breakthrough solutions that change the financial lives of more than 100 million personal users, 7 million small businesses, and over 1,800 financial institutions and their millions of customers worldwide. We believe everyone should have the opportunity to prosper and we never stop working to find innovative ways to make that possible.

Our mission is to ensure the experience of paying and being paid is as seamless, personal, and ubiquitous as possible. As a Staff Product Manager on the Intuit Embedded Fintech team, you'll be responsible for helping shape this experience, thus impacting the business growth and engagement.

Intuit’s Embedded Fintech platform orchestrates the movement of money between all users on our products (consumers, small businesses, vendors, contractors, etc.), facilitating money-in and money-out at the scale of 10s of millions per day. To achieve our long-term growth ambitions, and our Intuit mission, International (EMEA, APAC and ROW) is a must win growth opportunity. Embedded financial services are a critical need for our International customers, and therefore building International money movement capabilities is foundational to winning globally. We are building a global ready, compliant and extensible money movement solution to iteratively deliver value to our customers across geos and product offerings (payments, payroll, capital, banking) while optimizing for the unique circumstances and strategic considerations of each market.

We are seeking an experienced Staff Product Manager to spearhead our International roadmap. In this pivotal role, the Staff Product manager will lead efforts to bring to life delightful experiences that will solve the most pressing problems for our global customers (e.g. getting paid, paying others). This is a high-stakes position that requires strategic leadership to ensure our fintech solutions scale globally to not only meet but exceed the financial needs of our global customers, fostering growth and innovation across Intuit.

Responsibilities

  • Provide product thought leadership in identifying critical customer requirements, understanding business goals, doing competitive analysis, and defining product roadmaps and KPIs
  • Define and build a vision for the next generation of money product experiences for Intuit’s varied group of customers. This includes drafting documents that work backwards from our customers (PR-FAQ style) to describe key objectives, execution strategies, goals, and solutions
  • As a platform PM, you are a builder who enjoys being in the weeds with the engineering teams and obsesses about customer needs, partner needs, and developer needs. You are not just focused on the why, but also how a product is built to deliver varied experiences at scale
  • You have technical proficiency, and you enjoy working on problems around scale, maintainability, and architectural design for product lines, building moving, simple APIs, and can clearly communicate what the service does in a way that lets users integrate with it easily
  • Build functionality that spans multiple product lines while thinking of global solutions. The role demands both, seeing the big picture and identifying strategically meaningful problems, as well as the ability to investigate opportunities for significant product changes that are a business enabler and engagement driver
  • Demonstrate customer obsession by being a champion for the user experience with deep customer empathy
  • Effectively manage dependencies, priorities, and plans across different groups at Intuit toward consistent product delivery aligned with common goals

Qualifications

  • 8+ years defining, designing, and delivering world-class software products (Payments or Fintech preferred with exposure to global markets) in a Product Management role for a SaaS based software company
  • Proven expertise leading cross-functional teams that together launch on-time and on-budget desktop, web, or mobile software product offerings
  • Experience of products where the focus was on money movement including use cases such as payments, payroll, bill pay
  • Demonstrated experience managing the end-to-end product lifecycle including 0 to 1 for consumer or enterprise offerings
  • Strong project management skills and capable for breaking down a big vision into actionable bite-size milestones
  • Ability to develop and execute a successful product roadmap
  • Successful history of delivering customer -driven products designed to create a great customer experience
  • Undergraduate degree required in Computer Science, Electrical engineering, Math, science, or a related technical discipline (equivalent professional experience will be considered)
  • MBA or CPA qualification is a plus
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