Manager 2, Software Engineering
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
The Global Business Solutions Group (“GBSG”) is Intuit’s largest business unit serving millions of customers with the QuickBooks line of products including accounting, payments, payroll, capital lending and banking.
Come join Intuit as part of the QuickBooks Online Payroll platform team as a Senior Development Manager to lead Site Reliability, Operational Excellence, Incident Management, Operating 24x7 with 99.99% availability and adopting modernized Infrastructure running AWS cloud. Great opportunity for a leader comes with self motivation in influencing the organization setup to grow the business multifold in next few years.
Imagine a career where your creative inspiration can fuel BIG innovation. Year-over year, Intuit has been recognized on Fortune’s “100 Best Companies to Work For” and at the top of Fortune World’s “Most Admired Software Companies.” Immerse yourself in our award winning culture while creating a trusted and secure environment for our workforce.
Responsibilities
- Lead and grow a high performing engineering team to build best in class operational excellence leveraging modernized infrastructure and AI assisted tools.
- Accountability and ownership in achieving the Availability, Scalability and Resliency goals as measured by KPI’s.
- Create an environment where world class engineers can do the best work of their lives. In this role you will help to bring out the best ideas from the best engineers by empowering them and leading by example.
- Instil and drive Operational Excellence best practices with influencing and aligning on standards as measured by metrics.
- Create shared vision, build and maintain strong cross-functional relationships with partners and stakeholders.
- Responsible for service high availability, incident management and conducting post mortem to learn from incidents
- Build a culture of Innovation, technical and operational excellence on the team.
Qualifications
- BS/MS in Computer Science or related field, experience in leading multiple initiatives is strongly desired.
- 5+ years experience as an established technical leader in leading/managing cloud operations, site reliability and database infrastructure running on AWS
- 5+ year of experience in leading site reliability engineering, operations, and development productivity teams
- Passion for technology with a minimum of 8-12 years of software development and services experience, preferably with experience in cloud computing in Amazon Web Services (AWS), distributed systems, Databases (Oracle, Aurora PostgreSQL, ElasticSearch/OpenSearch), Kafka, Java/Kotlin, Kubernetes, Splunk, Wavefront, RESTful APIs, GraphQL and CI/CD.
- Ability to think and act strategically for all stakeholders. Adept at articulating the product vision and driving the future roadmap with strong business acumen.
- Organizational competencies and project management skills to keep projects, processes, and the entire engineering team on track in a distributed global engineering ecosystem.
- Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment.
- Excellent interpersonal communication and presentation skills with expertise in distilling complicated topics to a broader audience.
- Experience with Agile software development.
- Added advantage, if you have prior experience of leading database teams
Career Path
Mobility plays an important role for our engineering community. In addition to vertical growth, our teams offer lateral growth opportunities. Whether it’s working on a different tech stack or product, Intuit will help you get to the next step in your career.
- Software Engineer 1 & 2
- Sr. Software Engineer
- Staff Software Engineer
- Sr. Staff Software Engineer
- Principal Software Engineer
- Distinguished Software Engineer
There's so much flexibility in terms of moving not just between teams, but between roles.
Lucy Shen Developer Advocate
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