Manager 3, Product Management

Job Overview

People who work for themselves fuel our global economy. In the US, small businesses employ 60% of the workforce and create 80% of new jobs; internationally the stats are even more skewed. But the odds are stacked against them. One of two fails in the first five years, two of three before they can turn ten.

Intuit’s Small Business and Self-Employed Group (QuickBooks) is devoted to creating tools and services that dramatically improve the chances of success for small businesses around the world - from mileage tracking to invoicing, from payroll to accounting, from creating new ways to access capital to forging deep connections with experts. Our vision is to be the connected E2E platform that small and medium sized businesses rely on everyday to run and grow their business.

Today, QuickBooks and Mailchimp bring industry leading solutions to businesses around the world including Accounting, Payroll, Payments and Marketing. The QuickBooks Shared Experiences Team is the team that brings all products together into a cohesive and delightful experience for our customers.

Beyond playing a foundational role that amplifies all QuickBooks products, this team is taking the lead in setting the QuickBooks multi-year vision and leading the transformation of a fully reimagined platform. We call this the “QuickBooks Ecosystem Transformation vision”.

We are seeking an exceptional Principal Product Manager who thrives on reimagining flagship platforms at scale, leveraging deep technical expertise to create platform enabling systems, and leading across a large organization. This Principal Product Manager will lead the product team focused on “QuickBooks Ecosystem Platform Transformation” defining the technology solution that will enable bringing to market a reimagined QuickBooks Platform. You will partner with a dedicated product team (Design, Engineering, Analytics) as well as other QuickBooks teams to craft and bring to market a reimagined QuickBooks.

Responsibilities

• Recruit, mentor, and lead a high-performing team of product managers. Foster a culture of empathy, accountability, curiosity, and continuous improvement
• Establish and track key performance indicators (KPIs) to assess the efficacy of offering initiatives. Report on business performance and make data-driven adjustments as necessary
• Develop and define a technical product strategy for QuickBooks Ecosystem Platform Transformation
• Craft and build the technical capability that will power the new QuickBooks Platform vision (internally called Core App) that scales to all QuickBooks and Mailchimp products and customers around the world
• Flex from deep platform technical depth to connect to E2E customer experiences and Go To Market Commercial Innovation
• Dreams big with a bold, enduring, inspiring product vision and strategy — yet delivers the short and long
• Translate strategy into a product roadmap to deliver measurable outcomes
• Create a x-functional team structure and culture that fosters learning and executional excellence
• Make data-backed decisions and defines high quality success metrics
• Have an informed perspective on how to leverage leading edge technologies to build data powered products
• Able to engage with and influence Senior Leadership effectively
• Identifies new opportunities based on customer insights, competitive research, and industry trends
• Creates and maintains momentum, helping product teams move forward swiftly and with rigor, a learning mindset and a bias toward action

Qualifications

• Demonstrated ability to lead cross-functional teams and drive transformation change
• Experience in managing high-performing, engaged product teams
• 6+ years designing and delivering world-class software products as a Product Manager
• Demonstrated repeated success in creating innovative products that deliver extraordinary outcomes including leading complex technical platform components
• Excellent verbal and written communication skills with the ability to communicate at all organizational levels
• Capable of decomposing a big vision into bite-size milestones
• A positive and entrepreneurial mindset; self-aware with a strong desire to learn
• Comfortable working in a fast-paced environment
• Excels in driving cross-functional teams and leading initiatives across an organization involving multiple product teams
• Deeply curious and data-driven. Develops and defends strong points-of-view with data, analytics and the voice of the customer
• Passionate for solving customer problems (the big ones and the small ones)
• Undergraduate degree required in Computer Science, Electrical Engineering, Math, Science, Business or related discipline required; MBA or MS a plus. Equivalent professional experience will be considered