Principal, Business Operations

Job Overview

Come join us in the Intuit Business Operations team. The team’s vision is to make Intuit the best-run platform company in the world. This high-performing team focuses on managing company-level planning, running the operating rhythm, and delivering insights and providing thought leadership and driving company-level strategic initiatives. The improvements we drive as a team touch every aspect of Intuit’s structure, processes, and business model and will fuel investment in Intuit’s growth priorities.

We are looking for strong strategic problem-solvers who possess the ability to analyze and connect the dots between multitudes of data, influence how we operate the business through strong partnership, and act with a bias for action to ultimately drive tangible business impact. As a Business Operations Principal, you will work alongside executive leaders to provide thought leadership and drive operational excellence initiatives. You will also have an opportunity to work across the broader communities (e.g. Product, Marketing, Finance, Business segments) to help innovate and drive change in how we operate.

Responsibilities

• Provide thought leadership in identifying opportunities to drive operational excellence
• Analyze company-level performance and operational data to provide insights and actionable recommendations
• Partner with senior leaders and cross-functional teams (e.g. Product, Marketing, Finance, Business segments) to jointly problem solve and develop solutions to complex business problems
• Lead strategic initiatives or projects end-to-end, with limited guidance, from initial hypotheses to recommendation to operationalization
• Design and implement frameworks and operating models that accelerate operational excellence, decision-making, and best practices at scale across the company

Qualifications

• 7-10 years of relevant experience in delivering significant strategic and operational impact across a technology company or large organization, SaaS or fintech preferred
• Strategy and operations experience at a high-growth startup, management consulting experience, or strategic/analytical roles at large companies
• Proven track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases
• Excellent quantitative analytical skills, creativity in problem solving, and a keen business sense with the ability to generate innovative insights, ideas, and opportunities that drive tangible business outcomes
• Ownership mindset with an ability to convert strategic plans into actions, drive projects to completion, and sweat the details to deliver the outcome
• Experienced change management leader who is able to influence and build trust across a highly cross-functional organization (peers, working teams, and executives) to accelerate outcomes
• Excellent communicator with strong presentation skills and compelling storytelling abilities; feel very comfortable leading and facilitating workshops business reviews with executives and teams
• Demonstrated ability to come up to speed quickly on new business domains
• Strong academic record required. MBA or equivalent from a nationally recognized institution required or equivalent work experience