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Principal Product Manager - QBO Pricing and Commercial Innovation

Category Product Management Location Mountain View, California; Toronto, Canada Job ID 2024-64079
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Intuit’s Small Business and Self-Employed Group (QuickBooks) is devoted to creating tools and services that improve the chances of success for small businesses around the world. Our offerings span

from invoicing, payroll, and accounting to access to capital and expert connections, with the vision of being the connected E2E platform small and medium businesses rely on daily to run and grow.

The QBO Web - Traffic to Start team is chartered to transform QuickBooks.com into an AI-powered expert platform, positioning the brand for future growth. As a Principal Product Manager on this team,

you will play a pivotal role in shaping the future of the QuickBooks web platform with a focus on personalization, pricing, and commercialization innovation.

Responsibilities

  • Drive commercial innovation strategies**, transforming QuickBooks from siloed product offerings to a connected platform experience with ecosystem solutions tailored to audience type, industry, and business stage
  • Develop and execute pricing and lineup strategies that modularize app features and leverage AI to recommend pricing plans and discount strategies, optimized for various business models
  • Own the pricing page app widget, ensuring it is self-serve, configurable, and composable for testing different pricing and lineup strategies in real time
  • Collaborate closely with cross-functional teams,, including design, engineering, and marketing, to ensure that web components and pricing models are seamlessly integrated and support business objectives

Qualifications

  • 10+ years of experience designing and delivering world-class web platforms as a Product Manager, with a focus on AI, personalization, and platform-centric experiences
  • Proven experience in managing large, cross-functional projects in a matrix leadership role across the entire product lifecycle, with a strong outcome-oriented mindset
  • Expertise in developing app pricing and lineup strategies and modularizing app features for new commercialization models
  • Strong understanding of billing and subscription services and experience in applying AI models for pricing and discount recommendations
  • Demonstrated success in leading commercial innovation initiatives that empower go-to-market (GTM) teams to deliver tailored ecosystem solutions with AI-driven support
  • Expertise in AI/ML personalization and a deep understanding of machine learning orchestration systems to drive user engagement
  • Experience with design systems and web patterns, ensuring highly configurable, personalized website experiences
  • Strong verbal and written communication skills, with the ability to effectively present ideas and strategies to stakeholders at all levels
  • Entrepreneurial mindset, with the ability to work in a fast-paced, ambiguous environment while driving clear business outcomes
  • Undergraduate degree in Computer Science, Electrical Engineering, Math, Business, or a related discipline; MBA or MS preferred but not required
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