Principal Program Manager
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
We are looking for a creative problem solver with a passion for creating high performing organizational cultures and tackling tough customer problems to join our team and serve as a program leader responsible for employee engagement, career development, and engineering velocity.
If you’re passionate about delivering awesome enterprise-level outcomes at a scale that helps transform the lives of our customers, join the Fintech Technical Strategy and Planning team! Help us make Fintech a great place for our teams to work and ensure they have the environment to succeed, the development they desire, and the opportunities to thrive.
The Fintech TSP team’s mission is to drive exceptional business outcomes for Fintech and Intuit by optimizing strategic planning, fostering operational excellence, and cultivating a thriving, high-performing culture.
Responsibilities
- Develop the employee engagement program, set goals and desired outcomes and drive the operating rhythm to bring together complex, cross-organizational teams
- Define KPIs, (ex. employee satisfaction scores, retention rates, participation in programs) to measure the success of engagement initiatives Utilize employee feedback mechanisms and sentiment analysis tools to gather qualitative data
- Continuously innovate, iterate and improve the program based on voice of employee surveys and industry reports and trends, benchmarking against best practices in employee engagement
- Drive creation of program roadmaps and execution plans across all phases of planning, development, and production readiness and launch
- Partner with key stakeholders in executive teams and various cross functional teams to effectively drive towards program outcomes
- Quickly and effectively identify and clarify the critical issues and drive them through to closure. Communicate results clearly and in actionable form
- Communicate progress across the organization and at all levels; Includes program status, risks, wins and change control
- Anticipate, recognize, and work through resistance or setbacks independently
- Thrive in establishing order and clarity amongst ambiguity and chaos
- Work well with others when conflicts arise, with ability to influence others to work towards program outcomes
Qualifications
- Strong Program Management team leadership experience, including 10 or more years leading multiple complex software development programs end-to-end
- Strategic and creative problem solver with demonstrated ability to work in a matrix environment. Ability to influence at all levels and without direct authority, lead end-to-end, and bend seamlessly between strategic and tactical work
- Establish rapport, credibility, trust and build strong partnerships across organizations in delivering the best outcomes for complex programs
- Outstanding communication skills appropriate for executive-level audiences, strong presentation skills and compelling storytelling abilities. Able to visually communicate complex topics and influence stakeholders to take action
- Ability to rally teams behind your execution plan, communicate a clear story of challenges and opportunities, and align executive teams on program outcomes
- Experience driving program outcomes in an Agile/Scrum based environment, balancing the desire of date driven business outcomes and prioritization based development outcomes
Related Content
-
-
GED is a weeklong code-a-thon that brings together Intuit technologists from all over the world to innovate and collaborate on projects they’re passionate about.
-
Intuit has built foundational capabilities for collecting, processing and transforming raw data into a connected mesh of high quality data. Those capabilities are enabling our technologists to build personalized experiences, with speed and at scale, to deliver on our mission to power prosperity around the world
-
Article
Our approach to hybrid work
Intuit embraces a hybrid way of working that brings the best of in-person collaboration and connections together with the flexibility of virtual work.
-
For Intuit, turning data into actionable insights is pivotal to our success in delivering awesome experiences to 100 million customers That’s why we’ve developed an internal generative AI powered tool called Query Kickstart to improve speed to insight by accelerating SQL query authoring for our data workers.
-
Intuit is using generative AI to power our internal developer platforms to enable our software engineers and data workers to be more effective and efficient.
-
4 Ways Intuit helped me start a successful tax career
-
Blog
Improving Tax Skills
I was ready to up my tax game, that's why I joined Intuit
-
Blog
Career Path
Accelerate Your Career Path Inside Intuit
-
Video
Offices of the future
We're building the workforce and workplace of the future by investing in our sites around the world. This video shows how our office designs and features spark innovation for our global teams.
-
-
-
Building a true platform culture to solve customer problems
-
Blog
Using AI Together
11 Things we've learned about using AI together
-
AI skills to boost your tech career
-
Blog
Intuit Survey
US high school students want financial education at school
-
Blog
Velocity Hacks
Velocity Hacks to work harder not smarter
-
How Intuit helps tax and bookkeeping pros do their best work
-
Blog
Tax Experiences
The Role of AI in Delivering Personalized Tax Experiences
-
Blog
Career Tips
Navigating your career path, tips for engineers
-
Blog
Hybrid Work
How Intuit's hybrid work model is evolving
-
From intern to director; coding is a key aspect of Intuit.
-
Blog
Future of Fintech
How Intuit is shaping the future of fintech
-
Intuit's new tools to improve business finances
-
Roughly 7,500 participants worked together at Intuit’s biannual week-long event to turn ideas into innovative solutions for approximately 100 million consumer and business customers.
-
Blog
Thomas Ranese as CMO
Intuit Appoints Thomas Ranese as CMO
-
Blog
Meet James Harris
From an Atlanta Barbershop to Intuit’s Strategic Accounts
-
Petagae Butcher on paving a career in tech
-
Israel's top 10 best high tech companies for parents
-
Toronto's inclusive workplace design inspired by indigenous ties
-
-
-
Blog
Internal Mobility
Internal Mobility Can Enhance Skill Development
-
-
At Intuit, you can build AI-powered solutions while shaping a career path that creates unparalleled impact
-
Article
Benefits
We support our employees by offering benefits you need to stay healthy, achieve financial security, and enjoy peace of mind for you and your family.
-
Blog
Intuit introduces Intuit Enterprise Suite to help businesses grow, streamline operations, and scale
We're further expanding mid-market offerings with an all-in-one solution that serves larger and more complex businesses and fuels their growth.
-
To drive continuous AI innovation, businesses should consider three key strategies: rigorous technical reviews, cross-functional AI integration, and structured conflict resolution.
-
Intuit is focused on fostering innovation by encouraging an entrepreneurial mindset among its technologists, allowing them to build and make mistakes, and highlighting the increasing expectations for new graduates entering the tech industry.
-
Intuit's Chief Data Officer, Ashok Srivastava, discusses the company's strategic use of AI and data science to improve financial products, emphasizing employee education and ethical AI practices.
-
Revolutionizing Knowledge Discovery with GenAI to Transform Document Management
-
Building extensible capabilities to elevate developer experience and seamlessly adapt to customers' changing needs have been critical transformations in Intuit's platform journey.
-
ntuit uses AI to empower small business success with personalized data insights and tools that drive growth, emphasizing data privacy and responsible AI to build trust.
-
Uttam Ramamurthy, principal software engineer and one of the first builder catalyst hires at Intuit India, speaks about his interview experience including various assessments—that gives candidates a competitive edge.
-
-
Video
Intuit Academy
Start your career as a remote tax preparer or bookkeeper through our Intuit Academy program. The program consists of self-paced online courses, followed by an exam. Upon passing the exam, you will receive a badge that you can easily display to advance your career in the industry.
-
The tax code is complicated. The good news is that Intuit tax experts help people confidently tackle tax time.
-
Intuit's, GED Spring 2025, week-long code-a-thon expanded on AI-related projects to push the boundaries of what can be done for customers.
-
Excitement and skepticism will mark the year ahead, as AI-powered experiences proliferate and customers ultimately decide what’s best for them.
Jobs For You
You haven't viewed any jobs yet. Start exploring now to find the perfect opportunity for you!
View all of our available opportunitiesYou haven't saved any jobs yet. Start exploring now to find the perfect opportunity for you!
View all of our available opportunitiesSign Up for Job Alerts
Be the first to find out about open jobs that fit what you're looking for.