Staff Product Manager, Business Intelligence

Job Overview

The QuickBooks Business Intelligence team is focused on empowering businesses with data-driven insights to make informed decisions and grow their ventures. We are building the next generation of intelligent capabilities within QuickBooks, leveraging cutting-edge technology and a deep understanding of our customers' needs.

We are seeking an experienced and visionary Staff Product Manager to lead the development and evolution of our business intelligence capabilities within QuickBooks. In this role, you will be responsible for defining the product strategy, roadmap, and execution for key features that provide actionable insights to our business customers. You will leverage your expertise in product management, data, and AI to deliver impactful experiences that drive business outcomes.

Responsibilities

• Define and evangelize the product vision, strategy, and roadmap for business intelligence capabilities within QuickBooks, aligning with overall QuickBooks and Intuit strategies.
• Conduct in-depth customer research and market analysis to identify unmet needs and opportunities for innovation.
• Translate complex customer problems and business requirements into clear, concise, and actionable product requirements & end to end user flow and experiences.
• Collaborate closely with engineering, design, data science, marketing, and other cross-functional teams to deliver high-quality products on time and within budget.
• Lead the entire product lifecycle from ideation to launch and post-launch optimization.
• Utilize data and analytics to make informed product decisions, measure success, and identify areas for improvement.
• Stay abreast of industry trends, emerging technologies (especially in AI and data analytics), and competitive landscape.
• Champion a customer-obsessed, data-driven, and innovative culture within the team and across the organization.

Qualifications

• 5 or more years of experience in product management, with a strong focus on data products, business intelligence, or analytics platforms.
• Proven track record of defining and launching successful products that drive significant customer and business impact.
• Deep understanding of data ecosystems, analytics tools, and AI/ML concepts.
• Strong technical acumen and ability to partner effectively with engineering teams.
• Exceptional communication, presentation, and interpersonal skills.
• Demonstrated ability to influence and lead cross-functional teams without direct authority.
• Bachelor's degree in Computer Science, Engineering, or a related field; MBA or advanced degree preferred.

Product Strategy & Vision:

• Expert ability to deepen the understanding of customer problems, driving team alignment on target customers and connecting personas with product strategy to drive business outcomes.
• Defines product strategy for offerings/capabilities to drive business growth.
• Navigates team dynamics to influence across partner teams to deliver on the business strategy.
• Leverages in-depth product expertise across the products their customer uses to optimize product roadmaps.

Product Execution & Delivery:

• Defines high-quality end-to-end product experiences for customers across multiple products, domains, and capabilities.
• Demonstrates a high bar for product excellence (products that are high quality, easy to use, and have product market fit).
• Identifies areas for improvement across processes, tools, and systems to enable optimal end-to-end experiences.
• Facilitates cross-functional teams to deliver innovative solutions that balance customer and business impact.
• Responsible for delivering input goals, using data and domain expertise to solve complex problems and align teams toward a target outcome.

User Experience & Design Partnership:

• A strong passion for conceptualizing and dreaming beautiful end-to-end user workflows and experiences that truly delight customers.
• Proven ability to translate complex product visions into intuitive and engaging user experiences, working hand-in-hand with product designers to prototype and refine solutions.
• Demonstrated experience collaborating closely with product designers and engineers to build and bring innovative, user-centric features and experiences to life from concept to launch.

Technology Fluency:

• Partners with engineering to define technology approaches and influences technical decisions to solve customer problems.
• Uses self-serve technology tooling and dashboards.
• Expands business needs and product experiences into durable capability strategies.
• Leverages Intuit's technology landscape (city map) to define and deliver end-to-end customer experiences.
• Triangulates data across products to drive product decisions.
• Finds opportunities to accelerate customer outcomes through AI.

Organizational Effectiveness:

• Drives domain product decisions in alignment from their team based on data, user input, and business needs, considering short and long-term implications on product, customer, business, and platform.
• Proactively partners across cross-functional teams to anticipate and address dependencies, build a shared understanding of ideas, requirements and impact, and influence through data-driven storytelling. Actively listens and responds to feedback.
• Influences across multiple product teams when adapting to changes in priorities, requirements, market conditions, or new learnings.

Leadership (for Managers/Aspiring Managers):

• Practices leading with a clear vision, building a high-performance culture, and driving winning results.