Staff Product Manager - Revenue Platform, Mid Market Lead to Cash

Job Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Intuit has a vision to be the leading provider of integrated business tools and expert services for the mid-market segment, with solutions that can be customized for unique business needs at every stage of the business lifecycle. We deliver a completely connected solution that consists of QuickBooks Online Accounting products, QuickBooks Workforce Solutions including Online Payroll and Time, QuickBooks Online Payments and Bill Pay, Mailchimp, and deep integrations with 3P apps - at a disruptive price and packaged and serviced as a flexible unified solution.

As we expand our product offerings to win with mid-market customers, we are building out a complementary Lead-to-Cash process that streamlines our sales motions and scales operations to disrupt the segment and turbocharge adoption. You will be at the epicenter of driving this transformation - defining a roadmap and building innovative Lead-to-Cash capabilities to power Intuit’s entire customer life-cycle from new sales to execution to amendments and renewals with speed, scale, flexibility and control.

We are seeking a Senior Product Manager with hands-on expertise and a proven record of shipping enterprise capabilities such as lead and opportunity management, configure price quote (CPQ), contract lifecycle management (CLM), contract-based order and billing, and credit and collections. You will be responsible for leading the Lead-to-cash platform build out in support of our mid-market go-to-market motion - conducting industry and user research, roadmapping, and shipping awesome experiences and services that unlock exponential growth.

Responsibilities

• Define vision, strategy and roadmap to build a world class Lead-to-Cash platform that turbocharges Intuit’s mid-market go-to-market motion
• Benchmark and apply best practices from across the industry and vendors to inform our roadmap, target state capabilities and build vs. buy decisions
• Conduct follow-me-homes across customers, sales teams and operations teams to understand their needs and bottlenecks and inspire innovative solutions
• Rally leadership, sales, marketing, product, finance, legal, care, engineers, designers and data analysts to identify and solve customer problems and win together
• Drive short and long decisions and solutions to enable scale and test out hypothesis/leap of faith assumptions
• Document, comprehensive use cases, in-depth requirements and thought provoking wireframes based on customer insights, user feedbacks, key metrics and data insights

Qualifications

• 8+ years of product management experience, with a focus in delivering Monetization and/or Sales solutions for mid-market / enterprise customers
• Domain expertise in building mid-market monetization capabilities that serve SaaS and/or Fintech industries with sophisticated product and pricing models
• Deep customer empathy and curiosity on what’s right for our customers and operational teams
• Passion for identifying the most important problems and solving them to provide immediate value
• Ability to prioritize across multiple workstreams and work in parallel across projects at different stages
• Track record of influencing other teams and stakeholders
• Strong analytical chops paired with a data-informed mindset
• Undergraduate degree required. Preference for focus in computer science, electrical engineering, or a related technical Equivalent work experience will be considered. MBA or advanced degree preferred.