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Senior Manager, Software Engineering, CRM (Mailchimp)
Location(s): New York, New YorkCompany Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Intuit Mailchimp is a leading marketing platform for small businesses. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaigns, CRM, and analytics tools.
We're looking for an Engineering Manager to join our CRM team. You will lead and support an engineering team that builds tools to help Quickbooks and Mailchimp customers leverage the power of our combined products to grow their businesses. You will collaborate with cross-functional and
cross-product team members such as product managers, designers, and engineering teams across Intuit to drive our work forward, and you will coach and grow the individual contributors on your team.
We are excited by someone with an understanding of why and how diverse teams build better software/systems and create better cultures. You will understand the importance of culture to the team’s productivity and overall benefit this has to Intuit Mailchimp as a whole. We’re looking for someone comfortable with having high expectations of us and the quality of our software, and comfortable that we will have high expectations of you.
Qualifications
- You have a passion for creating great products, delivering results, and developing
- You have 3+ years of experience as an established technical leader of software engineering teams that have successfully delivered customer-driven software products.
- You have 8+ years of hands-on software development
- You collaborate consistently with the product and design
- You are patient, resilient, and willing to take on work even when it's challenging, ambiguous, or
- You have a desire to pursue collaboration even when it introduces Values bringing diverse perspectives to the table. Able to balance efforts between planning and acting.
- You understand how to augment humility with the courage to propose, develop, and defend ideas you feel passionately about.
- You have a commitment to increasing efficiency in the workplace by continuously reviewing and adjusting processes, org structure, tools, etc.
Responsibilities
- Have solid experience managing an inclusive team of high-performing engineers in multiple office
- Coach engineers to help define their career path through challenging growth
- Collaborate with cross-functional squad leads to prioritize work, ensure the team has appropriate skills and size to accomplish goals, and ensure any roadblocks are removed from the team’s
- Recognize the value of transparent, honest communication and the necessity of sharing
- Participate with peers and directors to ensure the organizational structure is a help, and not a hindrance, to getting work done.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is New York $206,500 - $279,500. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Our workspaces and technology are always evolving to support collaboration, innovation, and spark creativity. Take a sneak peek at our office in Atlanta where our Mailchimp teams are headquartered.
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"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
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"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
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"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
![Alexandria at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-Alexandria.jpg)
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
![Emily at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-Emily.jpg)
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
![Troy at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-Troy.jpg)
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
![Photo of Natalie](https://tbcdn.talentbrew.com/company/27595/v1_0/images/generic-job.jpg)
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
![Emily at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-Emily.jpg)
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
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"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
![Troy at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-Troy.jpg)
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
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"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
![Emily at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-Emily.jpg)
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
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"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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