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Senior Manager, Technical Compliance
Location(s): New York, New York; Atlanta, GeorgiaCompany Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Do you take joy in stopping bad actors in their tracks? Join us to lead the GBSG (Global Business Solutions Group.) Compliance team to design and develop the next generation of controls and protections for small businesses around the world. We are looking for a passionate technology leader to join a world-class team.
As the cybersecurity risk landscape continues to evolve, the importance of scaling our Small Business compliance program to meet the security obligations of our customers and critical partners becomes of utmost importance. We are looking for a motivated, innovative, and passionate Senior Technical Compliance Manager who is driven by identifying ways to automate controls oversight through real-time monitoring and reporting. This professional will help improve SBSEG and Intuit’s overall compliance program by identifying and driving process improvement opportunities and advocating for change; continuously monitoring the control environment for non-compliance; and reducing audit fatigue; all while establishing trusted partnerships with our global stakeholders to efficiently drive compliance by design.
Intuit prides itself on being innovative, bold, and passionate. This is an exciting opportunity that will be supporting some of our most important and visible compliance initiatives such as ISO 27001, SOC 1/2/3, PCI DSS, NYDFS, SOX, and other cybersecurity regulatory audits. The Senior Technical Compliance Manager has the opportunity to work within a constantly rapidly evolving technology landscape and re-imagine compliance posture management across Intuit.
Responsibilities
- Lead scope expansion opportunities by developing and leveraging a risk-based methodology when introducing new and existing service offerings and its underlying infrastructure components within the scope of applicable audits.
- Lead and manage all aspects of applicable cybersecurity audits, such as scope expansion, audit readiness, walkthroughs, evidence collection, and liaising with internal and external auditors.
- Drive adoption of emerging compliance framework requirements (e.g., ISO 27001:2022) through thorough analysis and prescriptive guidance.
- Evangelize Intuit’s unified controls database to applicable stakeholders (i.e., control owners, Compliance SMEs) to ensure there is a clear understanding of roles and responsibilities.
- Support the policies and standards lifecycle process to ensure they address all current and emerging cybersecurity regulatory requirements.
- Have customer obsession and empathy for the needs of our small business customers and stakeholders; be a valued business partner, ensuring we are meeting all compliance commitments, and provide periodic updates on their compliance status to management.
- Work closely with the Product Development teams to define requirements within the automate compliance platform tooling, such as control definitions, attribution, evidence, framework mapping, etc.
- Support the controls lifecycle process through periodic assessments of Intuit’s unified controls database.
- Identify control deficiencies through risk-based continuous monitoring assessments and security controls campaigns and provide recommendations that can be reasonably adopted.
- Document and report noted audit findings and work with control owners on remediation requirements, strategy, and execution.
- Regularly monitor remediation activities for noted findings and escalate remediation plans that are at-risk of being overdue.
- Develop and maintain compliance monitoring dashboards to provide real-time and on-demand compliance status metrics that can be presented to leadership.
- Work closely with control owners (or Providers) to identify ways to effectively monitor compliance posture through automation.
- Establish partnerships with cross-functional teams such as Legal, HR, Security, and IT to ensure they understand their roles when supporting the compliance program.
- Regularly assist with answering and reviewing third party vendor risk and compliance questionnaires with a focus on automation and consistency in response.
Qualifications
- 5+ years working experience in a technology audit, security risk management, and/or security compliance role.
- Demonstrated experience with IT/security internal control definition, development, implementation, and monitoring.
- Functional knowledge of multiple security domains and information security industry standards and best practices.
- Experienced with implementing and/or auditing compliance programs in accordance with security frameworks such as ISO 27001, SOC 1/2/3, PCI-DSS, NYDFS, SOX, and/or NIST 800-53.
- Understanding of cyber risks management practices, covering the full lifecycle of activities, including risk identification, assessment, mitigation, monitoring, and reporting.
- Experienced with the implementation and/or use of control automation and compliance tools.
- Experienced with various enterprise SaaS solutions and cloud infrastructure technologies and services (e.g., AWS, GCP, Azure).
- Good organizational skills, proactive and self-sufficient with a proven ability to work independently.
- Drive, determination, and the ability to overcome roadblocks and initial objections.
- Ability to effectively prioritize and execute tasks, while balancing multiple projects simultaneously.
- Strong project management skills.
- Ability to work collaboratively with multiple stakeholders across different backgrounds and skill sets.
- Strong written, verbal communication, and presentation skills.
- BS/BA College Education in a related field (e.g., Computer Science, MIS) or equivalent relevant experience.
- Security-related certifications such as ISO Lead Auditor, CISA, and/or CISSP would be desirable.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is New York $164,000 - $221,500. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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