Senior Software Engineer

Job Overview

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Intuit Mailchimp is a leading marketing platform for small businesses. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multi channel campaigns, CRM, and analytics tools.

Mailchimp’s Engineering team is responsible for the code and infrastructure that makes that possible. Database Engineering team members work closely with product domain representatives and other teams such as SRE, Data Services, Application Performance, Networking, and Infrastructure Operations to provide the data infrastructure needed to move the company and our products forward. We take a pragmatic and practical approach to our stack; we use tried and true components and build our own processes on top of well understood building blocks. We are growing fast and need people who can help advance our infrastructure to take care of the needs of today and tomorrow.

We are seeking someone to be part of our data engineering Engineering team with a focus on maintaining, growing, and improving our database infrastructure and instrumentation. You will have experience working in a dynamic environment where you are responsible for multiple database technologies (primarily MySQL, Spanner, CloudSQL and RDS) across thousands of database instances and related tooling. You should enjoy troubleshooting production issues as well as planning the future of our infrastructure. You should not be afraid to programmatically tackle problems or to make pragmatic choices when implementing new engineering solutions. Finally, you will be instrumental in helping grow the knowledge of your team members. This position requires all team members to participate in an overnight on-call schedule.

Responsibilities

This role is responsible for managing and monitoring Mailchimp’s Database Infrastructure, both in colocation facilities and in the cloud (AWS, GCP). You will:

Work cross functionally with Intuit teams to provide guidance on data storage best practices and help them solve customer problems

Work with product developers to improve database performance and resiliency

Support the migration of databases from colocation facilities to the cloud

Provide support for large scale database instances across production, non-production, and development environments

Perform regular upgrades and patches to address security vulnerabilities

Support and improve database availability and scalability

Serve in an on-call rotation supporting the database infrastructure and respond to production incidents

Mentor team members

Generate technical documentation to communicate architectural and design options, and educate leadership, development teams and business users

Provide perspective on leading industry trends, recommendations on new and emerging technologies, and engineering process improvements

Qualifications

Experience with cloud services, databases, and datastores such as Amazon RDS, Spanner, CloudSQL, Postgresql and/or MySQL

Experience with cloud technologies including AWS,or GCP

Strong scripting experience in multiple languages such as shell, PHP, Python, Golang etc

Experience with database architecture, design, replication, clustering, HA/DR

Experience with automation tools such as Terraform, Puppet, GitHub, and RunDeck

Experience with modern technologies and container orchestration (Kubernetes, Docker), service deployment, monitoring and scaling

Demonstrated experience making pragmatic technical choices

Extensive experience working in large-scale technology environments with teams spanning many locations

Strong analytical, debugging, and interpersonal skills

Self-starter, highly motivated and ability to learn quickly

Excellent team player with strong collaboration, analytical, verbal, and written communication skills