Staff Technical Program Manager

Job Overview

Do you take joy in stopping bad actors in their tracks? Join us to lead the GBSG (Global Business Solutions Group.) Compliance team to design and develop the next generation of controls and protections for businesses around the world. We are looking for a passionate technology leader to join a world-class team.

As the cybersecurity risk landscape continues to evolve, the importance of scaling our Global Business compliance program to meet the security obligations of our customers and critical partners becomes of utmost importance. We are looking for a motivated, innovative, and passionate Staff Technical Compliance Program Manager who is driven by identifying ways to automate controls oversight through real-time monitoring and reporting. This professional will help improve GBSG and Intuit’s overall compliance program by identifying and driving process improvement opportunities and advocating for change; continuously monitoring the control environment for non-compliance; and reducing audit fatigue; all while establishing trusted partnerships with our global stakeholders to efficiently drive compliance by design.

Intuit prides itself on being innovative, bold, and passionate. This is an exciting opportunity that will be supporting some of our most important and visible compliance initiatives such as ISO 27001, SOC 1/2/3, PCI DSS, IFI/NYDFS, SOX, and other cybersecurity regulatory audits. The Staff Technical Compliance Program Manager has the opportunity to work within a constantly rapidly evolving technology landscape and re-imagine compliance posture management across Intuit.

Responsibilities

• Lead scope expansion opportunities by developing and leveraging a risk-based methodology when introducing new and existing service offerings and its underlying infrastructure components within the scope of applicable audits.
• Lead and manage all aspects of applicable cybersecurity audits, such as scope expansion, audit readiness, walkthroughs, evidence collection, and liaising with internal and external auditors.
• Drive adoption of emerging compliance framework requirements (e.g., ISO 27001:2022) through thorough analysis and prescriptive guidance.
• Evangelize Intuit’s unified controls database to applicable stakeholders (i.e., control owners, Compliance SMEs) to ensure there is a clear understanding of roles and responsibilities.
• Support the policies and standards lifecycle process to ensure they address all current and emerging cybersecurity regulatory requirements.
• Have customer obsession and empathy for the needs of our small business customers and stakeholders; be a valued business partner, ensuring we are meeting all compliance commitments, and provide periodic updates on their compliance status to management.
• Work closely with the Product Development teams to define requirements within the automate compliance platform tooling, such as control definitions, attribution, evidence, framework mapping, etc.
• Support the controls lifecycle process through periodic assessments of Intuit’s unified controls database.
• Identify control deficiencies through risk-based continuous monitoring assessments and security controls campaigns and provide recommendations that can be reasonably adopted.
• Document and report noted audit findings and work with control owners on remediation requirements, strategy, and execution.
• Regularly monitor remediation activities for noted findings and escalate remediation plans that are at-risk of being overdue.
• Develop and maintain compliance monitoring dashboards to provide real-time and on-demand compliance status metrics that can be presented to leadership.
• Work closely with control owners (or Providers) to identify ways to effectively monitor compliance posture through automation.
• Establish partnerships with cross-functional teams such as Legal, HR, Security, and IT to ensure they understand their roles when supporting the compliance program.
• Regularly assist with answering and reviewing third party vendor risk and compliance questionnaires with a focus on automation and consistency in response.

Qualifications

• 5+ years working experience in a technology audit, security risk management, and/or security compliance role.
• 10+ years of Program Management team leadership experience, including 5 or more years leading complex enterprise SaaS programs (e.g., AWS, GCP experience desired).
• Demonstrated experience with IT/security internal control definition, development, automation, implementation, and monitoring.
• Extensive experience driving auditing compliance programs in accordance with security frameworks (such as ISO 27001, SOC 1/2/3, PCI-DSS, IFI/NYDFS, SOX, and/or NIST 800-53) across multiple business units with differing business requirements
• Functional knowledge of multiple security domains and information security industry standards and best practices.
• Understanding of cyber risks management practices, covering the full lifecycle of activities, including risk identification, assessment, mitigation, monitoring, and reporting.
• Good organizational skills, proactive and self-sufficient with a proven ability to work independently.
• Drive, determination, and the ability to overcome roadblocks and initial objections.
• Ability to effectively prioritize and execute tasks, while balancing multiple projects simultaneously.
• Ability to work collaboratively with multiple stakeholders across different backgrounds and skill sets.
• Strong written, verbal communication, and presentation skills.
• BS/BA College Education in a related field (e.g., Computer Science, MIS) or equivalent relevant experience.
• Security-related certifications such as ISO Lead Auditor, CISA, and/or CISSP would be desirable.