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Seasonal French Bilingual Tax Expert- Canada Remote
Location(s): Available to work remotely throughout Canada, including these locationsOverview
Ready for a new seasonal opportunity with the #1 tax software company in Canada?
If you have experience as a tax professional, are highly motivated and have excellent communication skills, then we need you to help our clients complete their taxes using Intuit TurboTax products. You will advance our goal of “Powering Prosperity Around the World” by providing expert guidance and support to our clients. You will also play an important role in our effort to enhance our brand by delighting our clients and empowering them to prepare their taxes.
To apply just click Get Started and fill out our short application form.
Une possibilité d’emploi saisonnier où vous aurez à utiliser le logiciel d’impôt n° 1 au Canada vous intéresse?
Si vous avez de l’expérience en tant que préparateur de déclarations de revenus, que vous êtes très motivé et que vous avez d’excellentes compétences en communication, nous avons besoin de vous pour aider nos clients à remplir leurs déclarations de revenus à l’aide des logiciels Turbo Impôt d’Intuit. Ainsi, vous participerez à l’atteinte de notre objectif de prospérer partout dans le monde, en fournissant des conseils d’experts et un soutien à nos clients. Également, vous jouerez un rôle important dans nos efforts visant à améliorer notre marque en répondant aux attentes de nos clients et en leur donnant les moyens de préparer adéquatement leurs déclarations de revenus.
Pour postuler, cliquez simplement sur Commencer et remplissez notre court formulaire de candidature.
At a Glance
About This Role
As a Tax Expert with Intuit you'll work directly with clients to prepare their tax return, provide tax guidance, and help troubleshoot their tax questions. This is a virtual, seasonal, and client facing position in which you'll have access to our virtual tools and resources, as well as opportunities to collaborate with experts and provide updates on assigned customers. At the end of the season we offer opportunities to work with us again for following seasons.
- 3+ years’ paid professional tax preparation experience, using professional tax preparation software
- Experience providing support in a call center environment a plus
- Experience preparing and supporting a variety of federal and provincial returns for individuals, including student, pension, self-employed, rental property, investments, and foreign income
- Experience preparing & filing E2E client personal returns, including employment, self-employment, rental, investments, T1135, foreign income and all credits/deductions
- Excellent written and communication skills
- Bilingualism (English/French, read/write/speak) is required.
En tant qu'expert fiscal chez Intuit, vous travaillerez directement avec les clients pour préparer leur déclaration de revenus, fournir des conseils fiscaux, rechercher et résoudre des questions fiscales. Il s'agit d'un poste virtuel, saisonnier et orienté client pour les déclarations de revenus des particuliers. Vous aurez accès à nos outils et ressources virtuels, ainsi qu'à des opportunités de collaboration avec des experts et de fournir des mises à jour sur les clients assignés. À la fin de la saison, nous offrons des opportunités de retravailler avec nous pour les saisons suivantes.
- Au moins 3 ans d’expérience professionnelle rémunérée dans le domaine de la préparation de déclarations de revenus à l’aide de logiciels d’impôt
- Expérience dans la prestation de services de soutien dans un centre d’appels (atout).
- Expérience de travail dans diverses situations fiscales tant au fédéral qu’au provincial : les étudiants, les pensionnés, les travailleurs autonomes et particuliers qui gagnent des revenus d’un bien locatif, de placements ou de sources étrangères
- Expérience dans la préparation de déclarations de revenus des particuliers Canadiens, y compris l'emploi, le travailleur indépendant, la location, les investissements, le T1135, les revenus étrangers et tous les crédits/déductions
- Excellentes compétences en communication orale et écrite.
- Bilinguisme (anglais et français, lu, écrit et parlé) est requis.
Benefits
Employee Assistance Program / Programme d'aide aux employés
Product discounts and free copy of TurboTax Live / Remises sur les produits et copie TurboTax gratuite
Free equipment for virtual offices / Équipement gratuit pour les bureaux virtuels
Flexible scheduling options / Options d'horaires flexibles
Company Overview
Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Ready for a new seasonal opportunity with the #1 tax software company in Canada?
If you have experience as a tax professional, are highly motivated and have excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of “Powering Prosperity Around the World” by providing expert guidance and support to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.
TurboTax is the #1 best-selling brand of tax preparation software in Canada. Year over year, Intuit has been recognized as a best employer and is consistently ranked on Fortune’s “100 Best Companies to Work for” and Fortune World’s “Most Admired Software Companies” lists.
Qualifications
- Minimum 3+ years’ paid professional tax preparation experience, using professional tax preparation software
- Minimum of 125 tax returns prepared, per tax season for the last 3 years
- Experience preparing and supporting a variety of federal and provincial returns for individuals, including student, pension, self-employed, rental property, investments, and foreign income
- Experience preparing & filing E2E customer personal returns, including employment, self-employment, rental, investments, T1135, foreign income and all credits/deductions
- Working knowledge of tax laws and tax concepts, superior critical thinking, and problem- solving skills
- Highly technical and comfortable with Windows and mobile platforms, as well as G-suite applications (Docs, Sheets, etc.)
- Excellent written and verbal communication skills
- Flexibility in availability/schedule
- Bilingual proficiency (English and French, read/write and speak) is considered an asset
- Experience preparing Quebec tax (TP1) returns considered an asset
- Experience providing support in a contact center environment is considered an asset
For internal use: tst CAN bl
Responsibilities
- Provide tax guidance for personal tax returns in a remote, seasonal and customer facing position
- Collaborate with customers to prepare or review their tax return to ensure the return is compliant and accurate, by providing tax guidance and/or tax preparation services
- Research and troubleshoot tax questions; communicate directly with customers by answering specific tax questions (written & oral)
- Provide a Full Service experience to prepare, review and file customers returns with the CRA and/or assist customers as they prepare their own tax return with tax advice, tax preparation and guidance on required documents for the CRA
- Research tax regulations to provide accurate advice on how to maximize customer’s tax return
- Create high-quality customer interactions and experiences that instill confidence using deep customer empathy, and your in-depth tax knowledge and expertise
- Proactively seek out and deliver the right answer for each customer by utilizing and government websites, professional resources, and team expertise and translating into everyday language for customers
- Apply defined practices, procedures and company policies to troubleshoot and resolve customer inquiries
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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