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Senior Product Manager, AI Security
Location(s): Petah Tikva, IsraelCompany Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Intuit’s vision is to power prosperity around the world. It inspires our focus on providing an experience to our customers that allows them to focus on things they want to do. Recently, Intuit has launched IntuitAssist - The Generative AI-Powered Financial Assistant for Small Businesses and Consumers aimed to provide personalized, intelligent recommendations, make smart decisions and maximize customers efficiency and revenues while working with Intuit products.
With the introduction of GenAI experiences, the mission expanded to protect Intuit products and customers from malicious activities performed using GenAI - either Security or Trust & Safety related.To deliver on this promise, we are building AI-driven Security & Safety Services, which protect customers during their interactions with GenAI experiences in real-time as well as ensuring Intuit AI applications are safe and secure throughout the development lifecycle.
Are you excited to build the next AI-driven Security and Safety Products that uplevel our customer, stakeholder and business experience?
We are a global team within the Intuit Information Security Research and Development organization, focused on detecting and preventing AI Security and Safety threats for the larger Intuit ecosystem. In this role, you will be building products that serve all Intuit business segments and will be focusing on leading the transformation of the underlying Security & Safety Services, with the ultimate goal of making Intuit the safest and the most trusted place for our customers to transact.
We are seeking a senior product manager on our team who would build the vision and roadmap to developing novel AI Security and Safety products, work in close collaboration with multiple stakeholders including research teams, business security teams, Data Science teams, Product development teams and others. Experiencing in building and launching AI focused products, technical skills and experience with go-to-market in a fast paced business environment is a must. Our customers and partners are strongly technical and this role requires a strong display of driving technical partnership and influence leading to strong business outcomes. If you are ready for the challenge, come and help us shape an AI-driven future.
Qualifications
● 5+ years of product management experience in the cyber-security, data protection industries, ideally designing and building corporate AI security and safety related solutions.● 3+ years of experience working in the ML/AI domain; track record of working with AI/ML/Data Science, Engineering, Risk and Legal teams to define, build, and maintain highly-scalable, mission-critical products.● Strong analytical skills paired with a data-informed mindset; passion for solving problems (large and small) that result in tangible, measurable results; experience using data and metrics to test hypotheses, validate assumptions and measure success● Deep customer empathy and curiosity; deeply understands customer experience and pain points using usability studies, customer interactions, experiments, and aggregated feedback from internal customer facing teams to inform product decisions.● Proficient in defining well-thought out user stories, with thorough acceptancecriteria and use cases.● Outstanding written and verbal communication skills; articulate clearly and concisely the value of deliverables, trade-off justifications; collaborates with stakeholders in multiple business and technical teams to define and deliver on agreed upon milestones.● Self-aware with a strong desire to learn and continuously improve; capable of decomposing a big project into bite-size milestones, with a strong focus on execution and delivery of results.● BA/BS degree required in computer science, engineering or a related technical discipline or equivalent professional experience; advanced degree a plus.● 10% or less travel to other locations based on work requirements
Responsibilities
● Problem Solver: Knows when and how to be scrappy and entrepreneurial, hypothesis driven and analytical; exercises strong judgment when balancing risks and while making trade-off decisions● Product Owner: Brings demonstrated experience building or supporting platform level capabilities; creates and evangelizes a killer product roadmap that inspires teams and win buy-ins from stakeholders; can deploy impact-driven prioritization frameworks that make informed trade-offs; can mentor junior PMs.● Customer Champion: Has deep understanding of customer needs, market trends, and competitor insights; is obsessed with solving customer problems.● Influencing Skills: Able to use data, metrics, and analysis to drive consensus; skilled in stakeholder management and communication at all levels of the organization; can effectively tailor communications to the appropriate audience to ensure broad alignment, awareness, and advocacy of the product.● Technical Complexity: Demonstrate profound understanding of platform components; Unblock engineering teams on cross-functional dependencies, supporting convergence towards future architecture and infrastructure, and building scalable solutions that extend across the company.● Domain Knowledge: Demonstrates knowledge of generative AI Fraud controls, Trust and safety domains.
How You Will Lead● Create and maintain a logically sequenced, inspiring, yet executable productroadmap of the AI Safety and Security products to support our strategy.● Manage the ongoing changes to business priorities and engineering operationalexcellence to ensure on-time delivery.● Communicate frequently and clearly with other teams and leaders. Ruthlesslyprioritizes the team’s backlog and works across teams to deliver value for our customers.
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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