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Senior Staff Backend Engineer, SRE Team
Location(s): Petah Tikva, IsraelCompany Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Come join the Intuit FinTech Payments Platform as a Site Reliability Engineer. Intuit FinTech is your trusted financial expert empowering financial prosperity for businesses and consumers through a convenient, powerful, AI-native fintech platform providing fast and easy access to funds at the time of need. We process millions of transactions every day across various payment methods. Millions of customers and merchants send billions of dollars moving at light-speed through our systems annually.
#LI-Hybrid
Qualifications
- 10+ years of related experience with SRE/NOC team
- Expert in one of the following: Automation, Monitoring tools, Cloud Operations
- Solid AWS experience
- Solid design and coding skills: 8+ years of strong software engineering experience with Java/J2EE, Go, Python, REST, SOAP, JSON
- Demonstrate a deep understanding of deployment architecture and consistently design for low MTTD/MTTR & fast recovery/self healing
- Skilled in software development lifecycle processes. Experience with SCRUM and Agile Development
- Knowledge of current trends and best practices in the modern SaaS technology landscape
- Experience in leveraging Amazon Web Services for building scalable applications
- Strong mentoring skills. Able to influence and communicate effectively with both technical and non-technical people
- High adaptability and flexibility
- Excellent communication skills. Communicates clearly, succinctly, and persuasively to all levels of employees, customers and management (including executives)
- Experience in making successful trade-offs that balance the short- and long-term product goals
- High energy, self-starter with a positive mindset and with a "can do" attitude
- Be comfortable working in complex production environments and seek out ways to drive ambiguity down. You seek to understand before making changes, and actively work to facilitate communication to better understand other approaches to problem
PREFERRED EXPERIENCE:
- Experience with large scaled payment systems
Responsibilities
- Act as a technical leader and provide technical guidance and leadership to immediate and adjacent teams.
- Be the first level of support and handle and investigate incidents, production issues, and alerts.
- Identify, design and build tools that are focused on tooling work and observability work, ensuring high availability, scalability, and performance of our production systems.
- Ensure the highest standards for engineering design, implementation, and testing
- Accurately scope effort, identify risks and clearly communicate trade-offs with team members and other stakeholders
- Investigate production issues and provide valuable insights to the core teams.
- Passionate for continuous learning, experimenting and applying cutting edge technology and software paradigms
- Pursue and resolve complex or unchartered technical problems and share key learnings
- Provide technical leadership and be a role model to software engineers pursuing technical career path in engineering
- Stay aware of industry trends and make technology choices and strategic decisions
- Mentor engineers on technology, process, people, and product skills
- Collaborate closely with peers, cross-functional teams and business units to define, prioritize, sequence and scope business and functional requirements and drive results forward for Intuit
![Gleb at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-gleb.jpg)
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
![Morag at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-morag.jpg)
"It’s important to always strive for improvement, even if you’re already in a good place."
![Alexandria at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-Alexandria.jpg)
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
![Emily at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-Emily.jpg)
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
![Troy at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-Troy.jpg)
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
![Photo of Natalie](https://tbcdn.talentbrew.com/company/27595/v1_0/images/generic-job.jpg)
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
![Conrad at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-Conrad.jpg)
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
![Joylyn at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-Joylyn.jpg)
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
![Conrad at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-Conrad.jpg)
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
![Alexandria at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-Alexandria.jpg)
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
![Emily at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-Emily.jpg)
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
![Troy at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-Troy.jpg)
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
![Photo of Natalie](https://tbcdn.talentbrew.com/company/27595/v1_0/images/generic-job.jpg)
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
![Emily at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-Emily.jpg)
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
![Heather at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-Heather.jpg)
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
![Alexandria at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-Alexandria.jpg)
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
![Troy at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-Troy.jpg)
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
![Jake at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-Jake.jpg)
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
![Alexandria at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-Alexandria.jpg)
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
![Emily at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-Emily.jpg)
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
![Breaunna at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-Breaunna.jpg)
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
![Chelsia at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-Chelsia.jpg)
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
![Troy at work](https://tbcdn.talentbrew.com/company/27595/v1_0/images/job-desc_search-headshot-Troy.jpg)
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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