Staff Technical Program Manager

Job Overview

Tens of millions of customers around the world use Intuit's products, trusting us with their most sensitive financial data, and using our products and tools to manage their finances. We are dedicated to protecting our customers’ data and keeping them safe against all forms of cybercrime, As a Staff Technical Program Manager in Intuit’s Cybersecurity, Compliance, Risk & Fraud (CyberCRAFT) space, you will partner with leaders across Intuit to create and evolve our CyberCRAFT strategy and ensure the highest level of execution against the plan. You will be part of a team that is creating state-of-the-art technology solutions, loves to learn, iterate, and improve, and is passionate about staying one step ahead of bad actors and ensuring excellence and rigor around implementation of all compliance regulations applicable to Intuit to maintain the highest level of customer trust.

We are looking for an experienced program manager with strong leadership, relational skills, problem solving, technical, and program delivery skills, and a demonstrated ability to enable technical and cross-functional teams to tackle complex problems and deliver outcomes in our data protection space. In this role, you will be part of our CyberCRAFT PMO, as well as our Intuit-wide program management community.   If you are passionate about enabling teams to deliver value at scale that helps protect Intuit, our consumers and small businesses, we would love to have you join our team.

 #LI-Hybrid

Responsibilities

• Develop the structure for a portfolio of programs and initiatives, and drive the operating rhythm across this portfolio to bring together complex, cross-organizational teams [if we end up with staff level, we think more about portfolio of programs, if we end up with sr. I'd be ok with more program-level work, as long as it's fairly complex/cross functional, etc.]
• Drive creation of program implementation and execution plans across all phases of planning, development, and production readiness and launch
• Partner with key stakeholders in executive teams, product management & engineering, and various cross-functional teams to effectively drive toward program outcomes
• Quickly and effectively identify and clarify the critical issues and dependencies that need action and drive them through to closure. Communicate results clearly and in actionable form. Effectively balance business needs versus technical constraints.
• Communicate progress across the organization and at all levels; Includes program status, risks, dependencies and change control
• Anticipate, recognize, and work through resistance or setbacks independently
• Thrive in establishing order and clarity among ambiguity and chaos
• Work well with others when conflicts arise, with ability to influence others to work toward program outcomes

How you’ll grow…

You will be part of our CyberCRAFT PMO, where we feel it is a privilege to help you to do the best work of your life, and grow in your leadership and craft skills.  You will also be part of a strong cross-organizational Intuit Program Management community that comes together to share experiences and solve problems in areas where we are passionate. You’ll partner with an experienced program leadership team that helps break down barriers - allowing you to grow and develop your career, increase contribution to the company and accelerate delivery of innovation for our customers. You’ll give back to the community by sharing your craft expertise, mentoring junior colleagues and fostering a culture of trust and engagement.

Qualifications

• Strong Program Management leadership experience, including 8+ years planning and leading medium to large sized programs or multiple smaller programs.
• Demonstrated ability to influence at the VP level within a matrixed environment
• Strong technical acumen with expertise in software development approach, architecture, and lifecycle
• Demonstrated ability to build strong partnerships across teams in delivering the best outcome of programs
• Computer science or other technical education or equivalent work experience preferred
• Agile training and experience preferred
• Knowledge and/or experience with cybersecurity and/or data protection preferred (not required)