Group Platform Product Manager, Tax Tooling and Knowledge Management

Job Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

If you’re passionate about transforming people's lives and building platforms at scale, we would love to have you join our team as a Group Platform Product Manager for Tax Tooling and Knowledge Management in TurboTax. As a Group Platform Product Manager for Tax Tooling and Knowledge Management, you'll lead a team of platform product managers in groundbreaking initiatives to acquire, encode, and certify tax knowledge from government agencies. Imagine developing capabilities such as site crawlers, form tracking, and powerful impact analysis systems. You'll shape tax calculations, streamline electronic filings, and build intuitive AI-driven user experiences. Your work will encompass everything from tax calculations, completeness checks, and detailed tax explanations to the intricate internal tax data models and metadata. Your work will not only simplify tax compliance but also fuel prosperity across our global user base. If you’re thrilled by the prospect of transforming the tools ecosystem and complex tax knowledge management into seamless, user-friendly platform capabilities for accelerated growth, this is the adventure you've been waiting for. Join us in shaping the future of tax management!

We are looking for creative candidates who love solving complex problems by delving into user experience data, translating real-life workflows, and defining high scale services. Our team thrives on collaboration and we're looking for team members with deep technical understanding, customer empathy, and creative grit, as well as a track record of building strong business partnerships and delivering impactful results.

Responsibilities

The Group Platform Product Manager at Intuit will be responsible for driving the strategic vision for the platform product team and managing key product initiatives. They will work closely with cross-functional stakeholders across the business to ensure timely, efficient and successful product launch and delivery. The Group Platform Product Manager will also be responsible for maintaining technical excellence, domain expertise, and a deep understanding of the organizational strategy.

• Craft a platform product strategy in collaboration with the product development (PD), design, and architecture teams starting from customer requirements and understanding business goals.

• Build a short and long term platform vision and roadmap in collaboration with Architecture, PD, and end customer product manager stakeholders.
• Build and lead a small but highly impactful team of platform PMs with strong execution bias.
• Manage the product management process from backlog grooming, roadmapping, including initiative and feature prioritization, in collaboration with colleagues from engineering and architecture. Drive the roadmap and execution from MVP to significant scale.
• Manage upstream and downstream dependency requests and timelines. 
• Create product requirements document based on the strategy, dependencies, long-term vision and customer needs and review and refine it with the architecture and PD team
• Drive technology and functional maturity of reusable platform components
• Communicate and coordinate with the program management team.
• Work closely with architects and engineers to design secure and high-scale solutions that are easy for Intuit product teams to integrate and deploy.
• Take a data driven approach in defining success metrics, prioritizing requirements, and communicating plan, progress and success
• Experimenting with data to influence business outcomes.
• Partner with program management to nail project execution and delivery by managing dependencies and plans across different services and teams.
• Spend time with end-users to understand their pain points, gather insights on how we can solve some of those big customer problems in a delightful way.
• Represent the team in presentations, meetings, customer and partner events internally and externally.

Qualifications

• Bachelor's degree in Engineering, Computer Science, or related field
• 7+ years of experience in product management or related field
• Track record of managing a team of a minimum of 3 product managers.
• Deep understanding of product management processes, particularly platform PM role.
• Strong written and verbal communication skills
• Track record and prior experience working in platform PM roles, and in delivering platform capabilities that serve enterprise needs.
• Demonstrable technical depth in SaaS software development - ie reading code, architecture and design discussions - with strong engagement with engineering and architecture teams
• Demonstrated success in taking data driven approach and delivering impactful business results
• Demonstrated proficiency in program/project management, and success in managing complex program/project deliverables cross multiple teams
• Experience with Agile - being the product owner and establishing clear requirements through detailed epics.
• Proven experience in defining big visions and inspiring teams to deliver new innovations and impactful products
• Track record of working closely with customers, partners, listening and taking a customer-focused approach to strategy and priorities - passion for the customer
• Excellent collaboration skills - leading execution across teams, influencing across organizations