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Manager 2, Program Management

Category Program Management & Business Operations Location San Diego, California; Mountain View, California Job ID 2024-67272
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Come join the Modern Analytics Platform (MAP) team, where we are building the next generation platform for Analysts, with an AI first approach.

As a Senior Program Manager for MAP, you will be responsible for driving multi-year and cross-functional initiatives in support of MAP goals and program maturity, from requirements to delivery. The ideal candidate will have a proven track record of successfully managing complex programs and projects, as well as a deep understanding of program management methodologies and best practices, as well as familiarity with Analytics workflows.

Responsibilities

  • Lead the implementation and support of learning programs for the Analytics community, and measurement frameworks to track program success.
  • Lead creation and implementation of frameworks to measure and promote adoption of paved path capabilities for Analysts.
  • Partner, educate, roadshow and promote paved path capabilities for the Analyst community
  • Manage communications regarding project management practices that create clear, concise requirements in project functionality, resourcing, budget and timing.
  • Organize and co-ordinate creation of operational playbooks and processes for key analytics workflows such as metrics stewardship, BI platform governance, Experimentation, Data prep, Operational excellence of tools.
  • You are a change management leader who can build persuasive business case and have proven track record for driving organization transformation
  • Direct and provide support, direction, and functional expertise to the project team. You are comfortable with organizational variability and are effective at building deep relationships across the analytics community
  • You are able to drive Analyst Adoption & Literacy.  Specifically enabling the team branding with testimonials for paved path impact, driving 100% awareness, streamlined onboarding and support and develop a clear contribution model 
  • Operational processes strategy.  Organize and co-ordinate creation of operational playbooks and processes for key analytics workflows such as metrics stewardship, BI platform governance, Experimentation, Data prep, Operational excellence of tools.  You are able to define a process, own and federate processes and able to move with needle with Metrics stewardship

Qualifications

  • Bachelor’s degree or equivalent; MBA a plus
  • 5+ years of program or project management experience
  • Proficient with MS Office or Google Suite (documents, spreadsheets, presentations)
  • Excellent written and verbal and communication skills
  • Superb organizational skills and can demonstrate successful management of multiple projects at a time, delivering quality outcomes tied to business outcomes
  • Sought after strategic partner, able to build and nurture strong relations and influence broadly
  • Experienced leader who defines the strategy and drives outcomes for a portfolio of programs or a large-scale, complex project/program/process across multiple organizations.
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