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Principal Program Manager Non-Tech
Location(s): San Diego, CaliforniaCompany Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
The Intuit Global Business Services CI PMO is a focused team who is continuously driving improvements by embracing a learning and experimentation mindset, working to make Global Business Services processes and tools world-class and admired by others. We are leading transformation across the Source-to-Report processes and technology to create a seamless digital procurement experience for our employees, enhance performance, manage risk across our suppliers and strategic partners, and drive scale and impact for One Intuit.
Are you a PM who is passionate about high-impact transformational projects? Join GBS’s CI PMO as a Principal Program Manager. Your role will be critical in driving transformational enterprise projects delivering outcomes with speed, change management with excellence, and enhancing our ability to scale GBS's impact across Intuit. The individual in this role will need to quickly establish rapport, credibility, trust, and respect throughout Finance and Intuit and work as a team player and player coach. This role is a unique combination of dynamic, fast-paced high growth projects and structured program/portfolio management work.
Qualifications
- BA/BS degree in Business, Finance, or other relevant degree or equivalent work experience. MBA or Master’s degree or Professional Project Management Certification desirable, PMP is a plus
- At least ten (10) years of Program/ Project Management at a technology company, with experience managing multiple concurrent complex projects
- Must have experience leading an implementation of an enterprise Contract Lifecycle Management (CLM) platform and have a strong understanding of contract management processes, legal frameworks, and industry best practices.
- Deep demonstrable experience and understanding of the end to end Source-to-Pay processes and systems, Contract Life-cycle Management and Sales cycle processes
- Experienced with finance technology applications and platforms, inclusive of P2P systems (Coupa, Concur) and back office ERP (Oracle eBiz) and back office finance operations and/or accounting experience
- Strong analytical, problem-solving and decision-making skills, and experience with escalating early to enable team velocity
- Excellent time management, organizational skills and expertise in establishing guidelines in these areas for others
- Ability to develop and execute a successful project/program, anticipate challenges and proactively head off obstacles
- Demonstrated experience in leading and delivering large-scale finance transformation programs in a fast-paced environment, working across multiple stakeholders and partners
- Strong leadership and people management skills, with the ability to manage, motivate, and influence a cross-functional team of professionals
- Proven track record of driving effective change management and experience with communication at all levels of an organization
- Outstanding communication and interpersonal skills with the ability to build durable relationships with stakeholders across the organization
Responsibilities
- Program manager an end to end implementation of an enterprise Contract Lifecycle Management (CLM) platform following standard SDLC methodology, in partnership with IT and other teams,
- Lead other projects as identified through the GBS project roadmap, from planning through delivery, measuring, monitoring and reporting project health and progress
- Manage, influence and motivate cross-functional project teams and other stakeholders
- Develop high-quality project management plans, work breakdowns, key milestones, and deliverables
- Maintain project plans while regularly communicating status, risks, and escalations to stakeholders
- Lead and coach project teams through support, direction, and functional or technical expertise to accelerate delivery
- Drive and support areas of improvement within the project or program in partnership with stakeholders
- Participate in the curation, maintenance and execution of the GBS multi-year project roadmap portfolio
- Share in the facilitation of key GBS CI PMO Operating mechanisms to effectively manage our projects, provide visibility to leadership and drive team engagement.
- In collaboration with the GBS change management and Training team, develop and execute thoughtful change management and communications plans to drive adoption of the transformational projects we are driving
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Southern California $158,500-214,500.00. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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