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Job Details
2024-53093 -

Senior Product Manager, AI Workforce Solutions

Location(s): San Diego, California; Mountain View, California
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

The Tech for Intuit organization at Intuit is looking for a dynamic Product Manager who is user-centric and can transform the technology that powers our hybrid workforce.

You are passionate about creating products that change the way employees work.  You are a product person through and through. You are a customer advocate first and know how to balance that responsibility with the business analytics/metrics that drive success. You bring that ethos to work every single day, where you partner with design, analytics, and engineering team members to create and deliver integrated, innovative end-to-end employee experiences.

As a Product Manager and Product Owner in the Tech 4 Intuit Product Organization, you will be responsible for the strategy, roadmap and execution of reimagining employee experiences by leveraging AI, automation, low-code no code and RPA technologies to drive automation and accelerate workforce velocity. The successful candidate will collaborate closely with engineering teams, our platform groups, and external partners to develop and implement a comprehensive build vs. buy technology strategy.

Qualifications

  • 3-5 years of product management experience in a tech/software product with AI as a focus.
  • Preferably experienced in recent times with experimenting and delivering AI powered experiences.
  • Experience delivering a transformational employee experience for an organization - taking them through an experience change journey
  • Experience leading the ideation, technical development, and launch of enterprise software products, transforming your expertise in enterprise software products
  • Organized, operational thinker who has a track record of managing complex products and/or programs
  • Experience working and collaborating across customers, engineering managers, UI engineers, and other technical partners to design products
  • Analytical and data driven mindset - can use data to define metrics for initiatives, to measure current state and to track attainment of stated metrics
  • Innate curiosity and willingness to dive deep into a complicated platform product, and the influencing skills to navigate solutions and bring together disparate points of view
  • Strong business and technical business background, with academic concentration in Engineering, Computer Science or other technical disciplines preferred

Responsibilities

  • Serve as the product visionary and product owner to drive the evolution of the digital workplace portfolio - specifically AI and automation tools, low-code no-code tools and RPA technologies.
  • Partner with stakeholders, user groups/user personas across Intuit to continue to understand pain points to build and maintain capability vision, strategy and roadmap.
  • Deliver product requirements with prioritized features and establish the operational rigor for operating and improving the capabilities you own
  • Serve as the product evangelist, advocating for the customer every step of the way - and evangelizing how technology can enable the customer outcomes.
  • Define customer benefits and clarify user priorities to drive decision making
  • Work with the architecture, engineering and design teams to prioritize short-term and long-term goals
  • Manage several large IT vendors - influencing roadmaps, building partnerships and ensuring accountability.
  • Serve as the subject matter expert in the given workforce technology capabilities - with knowledge about industry benchmark, and the capability market landscape
  • Monitor and measure product/capability performance - analyze capability NPS, product usage, conduct FMHs and operations data.
  • Monitor overall app utilization across Intuit, discover new trends and apps and analyze usage patterns.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is New York $167,500 - $226,500, Colorado $144,500 - $195,500, Bay Area California $167,500 - 226,500, Southern California $157,500 - 213,500, Washington $151,500 - $205,500, Washington D.C. $151,500 - $204,500. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Gleb at work
Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
Morag at work
Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Joylyn at work
Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

Award-winning culture, best-in-class benefits

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Culture and values

Intuit's company culture is rooted in our core values, which promote an innovative and inclusive environment where diverse perspectives and new ideas are celebrated.

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Benefits we offer

People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.

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Hiring process

From set-up to sign-off, everything you need to know for a successful interview with Intuit, including how to request reasonable interview accommodations.

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EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

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