Job Overview

Intuit's groundbreaking Virtual Expert Platform (VEP) is the future of customer and expert interactions on a grand scale. Imagine being at the heart of delivering over 800 million unique self-help interactions annually and guiding more than 25 million assisted contacts. The platform drives seamless, AI-powered Expert-enabled experiences that transform how customers make financial decisions to enhance their prosperity.

With VEP, you will be instrumental in expanding our reach beyond traditional support, into realms like Sales Transformation and tailored Mid-Market solutions, all while deploying AI-native technologies that redefine the industry standards. Your work will not only impact our robust $2 billion services business but also position you at the forefront of a technological revolution, transforming complex tasks into streamlined, dynamic solutions. This is more than a job; it's a chance to be part of a pioneering team dedicated to revolutionizing the financial landscape and driving substantial business growth through technology and expertise.

Dive into an environment where every challenge is an opportunity to innovate. We are looking for creative problem solvers who have strong program management experience with deep technical understanding in a platform context, customer empathy, strong execution capability, a track record of building strong business partnerships and delivering impactful business results. Unlock your potential and join us in harnessing AI to deliver exceptional service and drive success across our global community.

As an Intern at Intuit, you’ll have the unique opportunity to conceive new products and features, paint the vision for the future, and work with engineering, design, data, and marketing to bring it all to life. While you work to solve big important problems, you’ll receive:

• Ongoing training from world-class leaders on how to build successful products that customers love on how to build successful products that customers love
• One-on-one mentorship from an esteemed leader outside of your team
• The opportunity to change, innovate, and drive impact
• A network within your cohort of interns and current Intuit employees who love Intuit’s culture just as much as they love our great products

Intuit’s Summer Intern Program:

Our summer intern program is an exciting learning experience with opportunities to engage with leaders, build your craft skills and knowledge, and grow your community and network. In addition to competitive compensation, we offer our interns many perks to reward you for your brilliant work.

Some of those include:

• Work assignments that are critical to the business with written goals
• Extensive training to jumpstart your career development
• Exposure to our leadership team
• Daily engagement with cross-functional partners, such as Engineering, Marketing, Data Science, and more
• Visibility of career progression and growth
• Reviews and written evaluations and the opportunity to be considered as a full-time employee
• Opportunity to share what you've learned and teach your team
• Social and networking events, including opportunities to learn from top leaders at Intuit

Responsibilities

• Partner with a program manager, and business and technology leaders to detail execution plans and drive execution for deliverables on one or more key programs to build virtual expert platform capabilities.
• Support driving established program operating rhythms and lead cross-functional meetings.
• Drive select issues to arrive at appropriate decisions and Communicate results clearly and in actionable form.
• Manage and track execution of one or more deliverables on a program to ensure successful, high-quality, on-time delivery by working through risks, and interdependencies.
• Promote collaboration and coordination across broad categories of Stakeholders.
• Partner with business unit and platform product management, and product development leadership to identify benefits, short- and long-term trade-offs and balance the needs of all stakeholders.
• Anticipate, recognize, and work through resistance or setbacks independently, work well with others when conflicts See opportunities, ensure alignment with objectives, find common ground and promote understanding of alternative viewpoints before driving for closure and cooperation.
• Partner with other Technical Program Managers to define, socialize and implement organization-wide processes.
• Support portfolio management processes and tools.
• Support annual planning efforts.
• Communicate frequently and clearly with cross-functional teams and leaders.

Qualifications

• Current enrollment in an MBA/MS (Management Information Systems, Computer Science, Engineering, or related) program graduating no earlier than December 2025
• 3+ years of full-time industry work experience
• Must reside in the U.S. during the summer internship program
• Interest in leveraging technology for small businesses and consumers
• Strong project management, interpersonal, and organizational skills
• Ability to operate independently
• Proven ability to lead and deliver complex projects, with a focus on collaboration and results
• Exceptional communicator, able to effectively convey information and influence stakeholders at all levels
• Adept at building strong relationships and navigating matrix organizations