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Associate Creative Director - Visual & Motion
Location(s): San Francisco, California; Mountain View, CaliforniaCompany Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
TurboTax, the leader in tax preparation services, is on a mission to deliver a new era of people-centric tax experiences that inspires confidence in everyone. Our in-house agency, Spring, brings that mission to life through innovative campaigns and initiatives that position TurboTax at the forefront of the industry.
We root ourselves in service, lead with transparency, and innovate with purpose in our dedication to fueling financial progress.
Responsibilities
As an Associate Creative Director - Visual & Motion at Spring, you’ll join a dynamic creative team dedicated to pushing the boundaries of brand storytelling. We need your expertise in crafting visual systems, innovative digital experiences, motion languages, and brand campaigns that will set us apart and resonate with our diverse audience. Our team spearheads the creative direction of TurboTax’s brand identity.
You are a multi-disciplinary problem-solver with experience in brand or motion studios, who thrives on creativity and invention, someone who believes in the power of design to change the world for the better.
If you’re ready for more — more responsibility, more experimentation, and more challenges. — join us in shaping the future of tax preparation through the power of exceptional art direction, design, and animation.
How you’ll lead
- Push creative boundaries. We believe our best work is always our next work. Not content to rest on last year’s success, you are plugged in to culture and get excited by new trends to help TurboTax breakthrough creatively
- Inspire your team through design and establish the bar for design thinking and execution
- Cultivate, guide, and lead your team with a strong point of view and creative vision
- Concept, iterate, prototype and test in an effort to deliver strategic, elegant and simple solutions
- Build and manage client partnerships from project kickoff to timely delivery
- Visually and verbally communicate concepts and strategy behind your work
- Lead a project and internal or external team autonomously with limited process and hierarchy in place
- Balance multiple project assignments or business challenges with a steady disposition
Qualifications
- A world-class portfolio demonstrating high proficiency in delivering strategically grounded thinking across art direction, design, and animation with details on your specific role and contribution. We’d like to see examples that showcase your work across various brand identities and 360 campaign experiences
- Proven experience collaborating with internal teams and partnering with clients. You’ll partner with copywriters and product designers, strategists and channel leads to dream up big ideas and drive the visual identity and art direction and design craft across brand touchpoints
- An audience-first approach to your craft. We’re customer obsessed and use direct customer interviews to fall in love with our customers’ stories to inspire our creativity
- 8+ years relevant experience in visual design with a focus on crafting systems and marketing experiences for brands, campaigns, and events either at agencies or in house
- Deep knowledge and skills in visual design, UI and UX design, and typography
- Fluency in current industry design and prototyping tools
- A curious student of emerging technologies that in turn applies and drives innovation in the work you lead and create
- Strong strategic thinking with awareness of the project lifecycle, necessary timelines, business challenges and team communication
- Strong presentation skills. You’ll not only bring cross-functional partners on board with your ideas, you’ll also build alignment with senior leadership
- An understanding of how-to art direct and design within a visual and motion identity systems while bringing fresh, creative thinking to challenge the status quo creatively
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $171500-232000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
Award-winning culture, best-in-class benefits
Culture and values
Intuit's company culture is rooted in our core values, which promote an innovative and inclusive environment where diverse perspectives and new ideas are celebrated.
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People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.
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More about our hiring process play_arrowEOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
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