Skip to main content
Job Details
2024-63438 -

Sales Process Analyst Co-op (Winter 2025 - 4 Months)

Location(s): Toronto, Canada
Apply Now Apply Later Join Talent Community

Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

About Intuit, Inc.

At Intuit, we get up every morning excited and driven by the knowledge that we're transforming the world of consumer and small business finance. We're obsessed with our customers, and because of our obsession, we're continually challenging and disrupting ourselves to improve their financial lives. It's why our products- TurboTax and QuickBooks- continue to resonate with 50 million consumers around the globe. We are a Fortune 500 fintech company and are proud to have been ranked as the #1 Best Workplace in Canada in 2019, and #4 in 2023. We've been on this list for over 10+ years in a row!

Why Intuit?

At Intuit, we believe that student hires are the next generation of entrepreneurs.  Our co-op program is focused on identifying high-potential university students and equipping them with the tools they need to succeed in the marketing industry.

About the team

As a sales team we are at the forefront of building our customer experiences. We introduce the customer to our products and work hard to find solutions that help them get off the phone and back to the work they are passionate about. A key component of this is understanding what information is needed most by our sales professionals. This role will provide a detailed process analysis of the tools and techniques our sales teams are employing to best understand how we can equip them more effectively. This role will include close collaboration with sales professionals to understand what their customers need, how they work, what information is needed to better serve our customers and potentially what tools and approaches are needed to further our understanding of our customers.

The role will focus primarily on a strategic review of sales processes in an effort to catalog, and streamline effective data insights and tool usage to better serve our customers. We’re looking for a candidate who is curious and tenacious to find critical answers to grow our business. In some cases you will be supporting on-going projects working with other departments, and in others you will be given a project to lead with guidance from the Sales Group Manager.

Please note that we are a hybrid team, and the candidate is expected to be in the downtown Toronto office 2 to 3 times per week.

Responsibilities

  • Work alongside the Sales Group Manager to provide any support required, while also working with cross-functional teams
  • Shadow sales professionals on calls and observe their approaches
  • Meet with stakeholders in sales ops, analytics, sales, marketing and strategy to gain a better understanding of serving our customers
  • Desk research to provide in-depth understanding of sales processes, market conditions, and opportunities
  • Present findings to stakeholders and in team meetings with the larger Sales organization for QuickBooks Canada

Qualifications

  • Must be enrolled in an undergraduate degree or postgraduate program in a related field and be able to work full-time for 8 months, starting September.
  • Highly detail oriented and pays close attention to the specifics of problems, questions and projects.
  • Self-starter with excellent interpersonal skills; great attitude and go-getter spirit.
  • Excellent writing, communication, and presentation skills.
  • Demonstrated analytical experience, with the ability to develop and understand strategy.
  • Passion for storytelling with data to inform decisions.
  • Knowledge of research methodology, techniques and analysis is an asset.
  • Knowledge of statistical analysis techniques and relevant software applications is an asset.
  • Applied experience writing queries, scripts and stored procedures (e.g., SQL, Python, etc.) is an asset.
  • Experience with data visualization and reporting (e.g., Tableau, Power BI) is an asset.
  • Ability to ask for help when needed, while taking steps to problem solve independently.

When it gets right down to it - we are looking for someone “super-smart” and “super-keen”.

Gleb at work
Gleb Intuit employee
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
Morag at work
Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Joylyn at work
Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
c
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
Chelsia at work
Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

Award-winning culture, best-in-class benefits

culture icon

Culture and values

Intuit's company culture is rooted in our core values, which promote an innovative and inclusive environment where diverse perspectives and new ideas are celebrated.

More about Intuit life play_arrow
benefits icon

Benefits we offer

People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.

More about our benefits play_arrow
hiring process icon

Hiring process

From set-up to sign-off, everything you need to know for a successful interview with Intuit, including how to request reasonable interview accommodations.

More about our hiring process play_arrow

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

Related Content

  1. Customer at counter

    Corporate Responsibility at Intuit

    We're dedicated to making a positive impact for our team, our environment, and our community.

    Read More
  2. Crowd of people smiling

    Diversity, Equity & Inclusion

    We're committed to providing a diverse and equitable workplace that empowers everyone to do the best work of their lives.

    Find Out More
  3. Intuit building

    Intuit's Focus on Sustainability

    Our sustainability initiatives are reducing our carbon footprint to help improve the health of our planet.

    Read More
end inserted section