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Senior Software Engineer, Experience Platform (Mailchimp)
Location(s): Atlanta, Georgia
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Intuit is a global technology platform that helps consumers and small businesses to overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp. We believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Intuit Mailchimp is a leading marketing platform for small businesses. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multi channel campaigns, CRM, and analytics tools.
Mailchimp’s Experience Platform team is responsible for the underlying architecture and tools common across all of Mailchimp’s UI to deliver a performant, delightful, and accessible web application to our users. Experience Platform supports everything from our frontend development and deployment pipelines (bundlers, linters, test-runners) to the code at runtime that powers the feature layer (networking, routing, feature-flagging, data-marshaling, observability).
To support this mission, Experience Platform is hiring a Senior Engineer to elevate their strong and supportive team.The ideal candidate understands the in-browser infrastructure necessary to run a modern web application. They have experience iteratively adopting new technology in a large codebase and organizations and experience building performant frontend infrastructure that scales. They are kind and approachable, people trust their judgment and reach out when they have questions. They are proactive about helping to grow more junior engineers and are a force multiplier, leveling up everyone they work with.
They are able to determine which pieces of a system are high risk and mitigate those risks preemptively. They do not shy away from addressing significant technical debt, and are always thinking about how to improve the codebase overall. They approach their work from a problems-first orientation, ensuring the most important problems are being solved. They think deeply about tradeoffs when evaluating potential solutions. They can plan and execute system-wide changes with high confidence.
Intuit Mailchimp is a hybrid workplace, giving employees the opportunity to collaborate in person with team members in our Atlanta or New York offices two or more days per week.
Qualifications
- You have extensive experience (5 years minimum) working in large-scale development environments and building frameworks to support them.
- You have strong analytical, strategic thinking, and problem-solving skills.
- You are able to communicate effectively with all levels and backgrounds of collaborators and departments.
- You have deep experience troubleshooting complex web applications (Bugsnag, DevTools, and log analysis tools).
- You have deep expertise in modern frontend technologies (like React) and are comfortable diving into legacy frontend technologies (like Dojo); further, you are comfortable diving into backend technologies and incorporating cloud architecture strategies into your planning.
- You have experience in creation, management, and distribution of packages (npm, yarn).
- You’re familiar with micro frontend architecture.
- You are opinionated about testing strategies and tooling.
- You have experience contributing to CI pipelines (e.g. Jenkins).
- You are comfortable supporting a Continuous Integration and Deployment environment that releases code to production 100s of times a day.
Responsibilities
- Collaborate with department and company leadership to set the technical vision for Intuit Mailchimp’s frontend.
- Advocate for the highest standards for engineering design, implementation, and testing.
- Provide technical guidance on large-scale projects spanning multiple engineering teams.
- Maintain and improve the frontend engineering experience and subsequent end user experience.
- Influence, own, and maintain shared frontend libraries used throughout the app.
- Remain up-to-date on evolving tools and patterns for managing infrastructure, guiding our implementation of them when necessary.
Our workspaces and technology are always evolving to support collaboration, innovation, and spark creativity. Take a sneak peek at our office in Atlanta where our Mailchimp teams are headquartered.
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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