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Job Details
2024-59111 -

Staff Product Manager (Mailchimp)

Location(s): Atlanta, Georgia; Mountain View, California; New York, New York
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

The Mailchimp CRM team delivers on the core customer benefit of growing their revenue and improve their lead to customer conversion rate. As Staff PM, you’ll be responsible for increasing SMB revenue growth through workflow and sales pipeline management features directly impacting their ability to prioritize, manage, and land higher value jobs.

You’re the perfect fit for this role if you like to find ways of delivering massive customer benefit that add business value while surprising and delighting new users. Come join our tight knit family of 4 sharp product managers, 8 brilliantly creative designers, and 30+ kick-ass engineers and deliver the most impactful work of your career!

Responsibilities

What’s special about this role?

Do you live for making a huge impact on people’s lives? Over half of small business fail within their first year and we’re on a mission to help the little guy get ahead. Come join the Mailchimp CRM team as a Senior PM and help us drive 2X revenue growth for Small Businesses around the world. As Staff PM, you’ll be responsible for critical core features of the new Mailchimp CRM Offering:

  • Help Small Businesses manage their sales and customers workflows through a new 0 to 1 capability
  • Integrate with other Intuit capability teams to bring to life a holistic e2e offering for SMBs
  • Work with an amazing team of builder-focused engineers to rapidly iterate on the core product experience to get to product market fit
  • Dry test your experiences and concepts on a base of millions of users eager for more customer management capabilities

In this role, you’ll be responsible for:

  • Working closely design partners to conduct customer research and craft experiments to test leap of faith assumptions before investing in full builds. (Think growth-hacking and A/B testing at its finest)
  • Leveraging user data to streamline their workflows through AI lead scoring and relationship/sales insights. (Think ML/AI and personalization capabilities)
  • Build a product strategy as you bring to life this new offering/capability that drives excitement across the organization and rallies partner teams around your mission. (Think data driven product management and masterful storytelling & communication)
  • Work with customers to create an innovative solution to the core workflow management problem that service-based SMBs face. (Think design thinking, user research, and product scale)
  • Working with a full stack engineering team driving technical advancement and run the business tracks of work.

Qualifications

What makes a great PM at Intuit?

  • Design and bring to market revenue generating, customer-driven software products
  • Identify market opportunities through customer research and insights
  • Prioritize customer needs and develop product roadmaps to deliver on meeting customer expectations
  • Lead, create and launch market-leading product offerings in partnership with sales, marketing, engineering, user experience and support
  • Own the product lifecycle from requirements gathering through production and release
  • Build products that deliver great customer experiences
  • Focus on growth hacking, achieving product-market fit, and building growth loops for QuickBooks Online

Qualifications

  • 5+ years designing and delivering world-class software products in a Product Management role
  • Demonstrated experience managing the end-to-end product lifecycle for consumer or enterprise offerings
  • Ability to develop and execute a successful product roadmap
  • Experience with Agile development and methodologies
  • Proven expertise leading cross-functional teams that together launch on-time and on-budget desktop, web or mobile software product offerings
  • Strong project management skills, including the ability to think and lead complex projects simultaneously
  • Successful history of delivering customer-driven products designed to create a great customer experience
  • Strong A/B Testing and Data-Driven product management skills
  • BS or BA Degree preferred or equivalent work experience

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is New York $172,500 - $233,000, Bay Area California $177,000 - 239,500. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Our workspaces and technology are always evolving to support collaboration, innovation, and spark creativity. Take a sneak peek at our office in Atlanta where our Mailchimp teams are headquartered.

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Gleb Intuit employee
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Morag Intuit employee
"It’s important to always strive for improvement, even if you’re already in a good place."
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Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
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Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
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Joylyn Intuit employee
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Conrad at work
Conrad Intuit employee
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Emily at work
Emily Intuit employee
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Photo of Natalie
Natalie Intuit employee
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Heather at work
Heather Intuit employee
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Jake at work
Jake Intuit employee
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
Alexandria at work
Alexandria Intuit employee
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
c
Emily at work
Emily Intuit employee
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
Breaunna at work
Breaunna Intuit employee
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
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Chelsia Intuit employee
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
Troy at work
Troy Intuit employee
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

Award-winning culture, best-in-class benefits

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Intuit's company culture is rooted in our core values, which promote an innovative and inclusive environment where diverse perspectives and new ideas are celebrated.

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Benefits we offer

People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.

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Hiring process

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EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

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