Senior Technical Program Manager
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Come join Intuit as a Senior Technical Program Manager, leading and driving business critical initiatives with End-to-End ownership, in the ProTax Group (PTG).
ProTax Group’s vision is to empower accountants by reducing the burden of tax prep and leading them through their transformation from compliance to advisory, so that they can power prosperity for their clients (consumers, small businesses, and self-employed).
The PTG PMO Team is focused on accelerating the outcomes of the organization by uniting cross-functional teams, driving for clarity and quick decisions to operate with velocity. We are looking for candidates having strong program management experience of driving complex programs involving geographically distributed cross-functional teams, with deep technical understanding, customer empathy, strong execution capability and a track record of strong business partnerships and delivering impactful business results.
Responsibilities
- Drive and own Technical Program Management for large, complex and business critical initiatives with contributing teams across functions, spanning organizations, and spread over multiple time-zones.
- Develop & deliver program plans that encompass all phases of planning, implementation, production readiness, launch and support defining a cross-functional program structure.
- Establish program operating rhythms leading cross-functional meetings and fostering teamwork. Quickly and effectively identify and clarify the critical few issues and drive appropriate decisions and actions. Communicate results clearly and in actionable form.
- Collaborate with key stakeholders in executive teams, product management & engineering, and various cross-functional teams to effectively drive towards program outcomes
- Use data, principles and risk mitigation to assess progress to plan. Communicate progress, report status, providing relevant insights across organizational boundaries and levels from individual contributor to senior executive.
- Manage and track program execution to ensure successful, high-quality, on-time delivery by working through risks, and interdependencies.
- Thrive in bringing clarity amidst ambiguity and chaos with effective conflict resolution and empathy.
Qualifications
- 7+ years of Program Management experience leading and delivering complex programs.
- Demonstrated ability to work in a matrix environment and ability to influence at all levels.
- Proven ability in anticipating and managing risks in the program.
- Strong analytical, interpersonal, and consultative skills; driving effective decision-making.
- Ability to communicate objectives, plans, status and results clearly, focusing on critical key points.
- Bachelor’s degree in Computer Science, Information Systems, Engineering, related fields or equivalent practical experience.
- PMP, Agile certifications or equivalent demonstrated practical technical program management experience is desired.
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