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Director, Sales Innovation
Location(s): Mountain View, California; Atlanta, Georgia; New York, New York; Plano, Texas; San Diego, CaliforniaCompany Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
The Director of Sales Innovation plays a pivotal role in shaping the trajectory of Intuit Global Sales by owning the development and implementation of groundbreaking sales mechanisms, tools and technologies. This role requires a visionary leader with a passion for diving deep with analytics and insights, leveraging AI/ML/GenAI and automation and collaborating with other cross-functional teams to develop and implement cutting-edge next-gen sales capabilities which provide a competitive edge for our sellers. The Director of Sales Innovation will architect and oversee programs that maximize sales productivity, effectiveness, and agility to drive outsized customer results, such as, High Propensity to Buy Lead Sourcing, Next Best Action Engine and Lead and Sales Pipeline Automation. They are responsible for fostering a culture of exploration to propel the organization forward through the adoption of emerging technologies at scale through iterative improvements.
Responsibilities
- Strategic Leadership & Vision: Partner with key stakeholders across Analytics and SalesTech teams, as well as Global Sales Leadership to build and execute a comprehensive sales technology strategy and governance program that aligns with Intuit's Big Bet goals, with a focus on scalability, efficiency, and innovation. Guide the sales organization through strategic shifts and market evolution with a clear vision and adaptable plans.
- Influence & Collaboration: Must possess the ability to influence across all levels, from subject matter experts to the executive team, to drive business objectives. Develops trusted partnerships with sales leadership, analytics, sales tech, marketing, product, and other key stakeholders to proactively identify innovation opportunities. Needs to have experience working in partnership with Sales Operations functions including strong understanding of core mechanisms including pipeline management, planning and forecasting.
- Technology Champion: Drive the adoption and optimization of SFDC and integrated 3P solutions, ensuring data quality, accuracy, and consistency. Monitor and measure the effectiveness and ROI of sales innovation solutions and investments, using data-driven insights and feedback mechanisms to continuously improve by iteration. Stay abreast of the latest trends, best practices, and innovations in lead generation, pipeline management, enablement and sales technology, pilot and scale new solutions or enhancements as appropriate.
- Enablement Driver: Partner with Sales Enablement to create real-time training and coaching programs that equip the sales team with the skills needed to effectively utilize new technologies, methodologies, and strategies, including generative AI tools, for enhanced sales performance. Ensure that sellers are equipped to have the right conversation with the right customer persona at the right time.
- GenAI Practitioner: Lead the strategic integration of generative AI tools to automate and enhance sales operations, content creation, and personalized customer engagement. Ensure ethical use and compliance of AI/ML technologies within sales strategies, maintaining transparency and trust with customers and stakeholders. Measure and analyze the impact of AI/ML and automation integration on sales performance, adjusting strategies as necessary to optimize outcomes. Engage with leaders across marketing, product development, IT, Sales Tech, Analytics and Customer Success teams to ensure cohesive strategy and execution across the customer journey.
- Skilled Communicator: Excellent verbal and written communication skills are vital for this role. This includes being able to clearly articulate the vision, strategy, and value of innovation initiatives to stakeholders and to persuade and align diverse group of stakeholders.
- Innovation Promoter: Serve as the innovation catalyst by fostering the generation and circulation of ideas, promoting experimentation and collaboration, and continuous improvement via iteration. They must be an inspiring figure, attracting interest in the Innovation Process and leading by example, acting themselves as innovators.
- Top Talent Developer: Serve as role model and teacher of Intuit Frameworks such as Intuit’s Values, Craft Skills, Leadership Playbook and performance management mechanisms. Advocate for the right mix of talent for the community beyond direct teams, while developing talent succession plans across all levels and across all teams.
Qualifications
- Bachelor’s degree in Business, Marketing, Technology or a related field; MBA preferred.
- 10+ years of progressive experience in Sales Operations, Revenue Operations, Sales Enablement, Sales Leadership, or a closely related field, with at least 5 years in a management role focused on sales innovation or transformation.
- Demonstrated experience in integrating technology solutions, including Generative AI, into prospect targeting and pipeline management with measurable success.
- Experience in leveraging data analytics and to drive sales performance and accelerate strategic decisions.
- Expertise in SFDC governance, administration, and best practices, with the ability to design and optimize sales processes and workflows within the platform.
- Exceptional leadership qualities with the ability to inspire, motivate, and drive results across diverse and cross-functional teams.
- Expertise with best-in-class sales technology and productivity tools with a track record of evaluating, selecting, implementing, and enabling relevant solutions for the sellers.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
- Strategic thinker with strong problem-solving and decision-making abilities.
- Experience in the tech industry, particularly with SaaS products, is highly desirable.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $266500-360500. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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