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Fintech Tech Strategy & Planning Staff Technical Program Manager

Category Program Management & Business Operations Location Mountain View, California; Mountain View, California Job ID 18823
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

The Fintech Tech Strategy & Planning (TS&P) team is seeking a Staff Technical Program Manager to lead our Portfolio Governance, Change Management, and External Dependency Management Programs.


In this pivotal role, you will act as the "nerve center" of the Fintech portfolio, transforming how we track, govern, and adjust our strategic investments. You will move the organization beyond static reporting to predictive, AI-driven insights that accelerate decision-making at the leadership level. This role requires close partnership with Data Analytics, Strategy, and Execution Excellence leaders to ensure our Source of Truth (SOT) acts as a driver of action rather than just a repository of data.


Responsibilities

Portfolio Governance & AI-Driven Intelligence

  • SOT Stewardship: Own the end-to-end process for data ingestion into the Fintech Portfolio Source of Truth (SOT), establishing governance frameworks to ensure high-fidelity, standardized submissions across all priorities.
  • AI Implementation: Champion the use of the TPM AI Toolkit and coach teams on leveraging standardized AI prompts to generate status updates and risk assessments, drastically reducing manual administrative overhead.
  • Predictive Insights: Leverage AI to synthesize portfolio data into actionable insights, empowering TPMs to move beyond "reporting the news" to predicting risks and driving delivery for key Fintech programs.
  • Modernized Reporting: Innovate communication methods by creating AI-generated podcasts, videos, and concise pre-reads to optimize executive time during synchronous meetings.
  • Portfolio Review OpMech: Own the Portfolio Review operating mechanism, transforming the monthly meeting into a decision-making forum focused on unblocking programs and managing critical paths rather than status read-outs.

New Priorities Intake & Change Management

  • In-Year Change Management: Own the process for in-year prioritization, deprioritization, and trade-offs, ensuring shifts are executed quickly with clear communication strategies to keep the organization aligned.
  • Decision Excellence: Champion the Fintech Decision Workflow and partner across the organization to ensure the process is leveraged widely and accurately.
  • Framework Adoption: Drive the adoption of the Fintech Decision Template and gather feedback to iterate and improve decision velocity.

Dependency Management (Enablers)

  • Manage the "Enablers" Ecosystem: Own the process for managing external dependencies (Highly Leveraged Capabilities/Teams) that Fintech relies on to deliver priorities.
  • Visibility & Unblocking: Create a transparent view of cross-portfolio bottlenecks and establish systems where partners understand engagement models, ensuring quick identification and resolution of dependency risks.

Qualifications

Experience & Technical Acumen

  • Operational Excellence: Experience driving operational efficiency within an engineering organization, demonstrating a strong understanding of the product development lifecycle and business acumen.
  • Tool Proficiency: Ability to learn and navigate technical program management, data analytics, and engineering tools.
  • Adaptability: Proven track record of thriving in a rapidly changing environment and executing effectively with limited information and ambiguity.
  • 10+ years of experience in Technical Program Management or related fields

Leadership & Strategy

  • Strategic Navigation: Ability to traverse both vertically and horizontally across a large organization , creating a balance of people, organizational, and technical skills to deliver outcomes.
  • Team Mobilization: Proven ability to quickly earn the trust of sponsors and key stakeholders, mobilize and motivate teams, and set clear direction and approach.
  • Cultural Fit: A mindset that thrives in a culture of ownership, delivery, and innovation , acting as a professional team player with strong leadership skills.

Communication & Influence

  • Executive Communication: Ability to communicate at all levels with clarity and precision, both written and verbally.
  • Conflict Resolution: Skilled in resolving conflict and delivering tough messages with grace.
  • Collaboration: Effective presenter, negotiator, and collaborator, capable of working successfully regardless of organizational structure or hierarchy.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 

Bay Area California $ 177,500- 240,500



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