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Principal Business Operations Manager

Category Program Management & Business Operations Location Mountain View, California; San Diego, California Job ID 2025-69965
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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Intuit is a leading provider of business and financial management solutions for small and

mid-sized businesses, self-employed entrepreneurs, consumers, and accounting professionals. You probably know us by our flagship products, QuickBooks, Credit Karma, TurboTax, and Mailchimp, but that's just the start. We're taking on exciting challenges, and our strategy is to be an AI-driven expert platform to deliver personalized experiences to our customers to improve their financial lives.

Come join the People and Places (P&P) team where we are stewards of Intuit's greatest strategic asset: Our People. Our vision is to maximize the potential of our people to accelerate Intuit’s growth.

As a member of the Business Operations team within P&P, you will enable P&P to deliver outcomes with velocity and scale P&P’s impact across Intuit. We are responsible for the P&P Operating System – how the organization operates and delivers outcomes to our employees – including strategic planning, execution and delivery of goals, employee communication and engagement, and senior leader effectiveness.

We are looking for a strategic, creative problem solver who can influence without direct authority, lead end-to-end, and bend seamlessly between strategic and tactical work.

Responsibilities

In this role, you will have the opportunity to:

  • Shape and manage P&P’s operating system including our strategic planning processes, execution of our goals, and delivery of outcomes
  • Identify the need for new processes that drive organizational velocity and increase impact and lead the charge to implement
  • Partner with P&P’s senior leaders to jointly problem solve and develop solutions to complex business problems
  • Conceptualize, plan, and lead strategic programs that drive P&P’s organizational effectiveness

Qualifications

We are looking for an individual who can establish rapport, credibility, trust and respect throughout Intuit and is a team player.

 

To be successful in this role, the ideal candidate will have the following:

 

  • 7-10 years of relevant experience in delivering significant strategic and operational impact across an organization
  • Experience in leading large complex projects/programs or organizational change initiatives
  • Strategy and operations experience in a technology company or consulting experience in top management consulting firms or strategic or analytical roles at top companies
  • Experience leading and facilitating conversation with executives
  • Strong analytical and problem solving skills including the ability to simplify complex strategic problems with a structured approach and develop data-backed solutions
  • Strong business acumen and creativity including the ability to generate innovative insights and ideas to identify new opportunities that help advance the business
  • Outcome-driven mindset with an ability to convert strategic plans into actions, drive projects to completion, and sweat the details to deliver outcomes
  • Excellent communicator with strong presentation skills and compelling storytelling abilities. Able to explain complex topics and convince stakeholders to take
  • Well-rounded interpersonal Able to work in a highly cross-functional environment, develop strong relationships, and influence stakeholders
  • Experienced change Able to influence, build consensus and trust across teams to accelerate outcomes
  • Quick learner with a growth Able to quickly learn different domains and ramp up expertise in new areas
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Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $197,500 - 267,000, Southern California $190,000 - 257,500. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

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