Skip to main content

Senior Business Operations Manager

Category Program Management & Business Operations Location Mountain View, California; New York, New York Job ID 2025-70603
Apply Now

Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

At Intuit, we are seeking a seasoned and strategic Senior Program Manager (Localization) to lead the localization of our financial and business management software solutions to cater to global markets. As a crucial member of our Globalization Team, you will drive the adaptation and localization of our products into multiple languages, ensuring they resonate and function effectively for users worldwide.

Responsibilities

  • Design and execute large-scale localization projects with agile methodologies, ensuring deliveries align with scope, timeline, and budget constraints.
  • Build and maintain strong relationships with localization service providers, conducting regular performance evaluations and ensuring high-quality results.
  • Negotiate contracts and service level agreements with localization vendors, optimizing service quality and cost-effectiveness.
  • Collaborate with cross-disciplinary teams—including product management, engineering, marketing, and user experience—to identify localization requirements and strategically convey them to external localization vendors.
  • Work with the Globalization Engineering team to find and fix localization problems early on. Put in place smart solutions to stop these problems from happening again.
  • Develop and enforce comprehensive localization strategies and roadmaps; champion the adoption of advanced tools and systems to enhance localization processes.
  • Coordinate communication and cooperation between internal stakeholders and external localization and translation service providers.
  • Consistently track and evaluate localization performance metrics, driving continuous improvements in quality and operational efficiency.
  • Cultivate an environment of ongoing improvement by advocating for advanced localization strategies and practices within Intuit.
  • Provide expertise, mentorship, and support to team members on the nuances and best practices of localization processes.

Qualifications

  • Master’s degree in Localization, Linguistics, International Business, Computer Science, or a related field; or equivalent professional experience.
  • Minimum of 7 years of demonstrated experience in managing extensive localization programs, specifically within the software or tech industries.
  • Profound knowledge of localization methodologies, tools, and platforms (e.g., Phrase, MemoQ, Smartling).
  • Proven ability to lead complex, multi-stakeholder projects within a dynamic, fast-paced tech environment.
  • Exceptional interpersonal, communication, and organizational skills, with a strong attention to detail and negotiation abilities.
  • Proficiency in project management methodologies including Agile and Scrum.
  • Fluency in multiple languages is highly advantageous.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

 

Bay Area California $135,000 - $182,500

New York, NY $123,500 - $167,000

 

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Apply Now

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is New York $123,500 - $167,000, Bay Area California $135,000 - 182,500. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Related Content

Jobs For You

You haven't viewed any jobs yet. Start exploring now to find the perfect opportunity for you!

View all of our available opportunities

You haven't saved any jobs yet. Start exploring now to find the perfect opportunity for you!

View all of our available opportunities

Sign Up for Job Alerts

Be the first to find out about open jobs that fit what you're looking for.